Cape Heritage Rehabilitation & Health Care Center

For profit - Limited Liability company · ATHENA HEALTHCARE SYSTEMS chain · 123 certified beds · CCN 225337 · CAPE HERITAGE MA SNF LLC · Barnstable · MA


Cape Heritage Rehabilitation & Health Care Center is a 123-bed nursing home in SANDWICH, Massachusetts. CMS has certified it for Medicare and Medicaid since 1989-02-24. It averages 109.8 residents a day.

What harm was found in the violations cited at Cape Heritage Rehabilitation & Health Care Center?

CMS lists 57 health-inspection deficiencies for Cape Heritage Rehabilitation & Health Care Center since 2022-10-05, 16 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-29.

Survey dateTagDeficiencySeverity
2026-06-29F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.D
2025-05-21F0814, F0908, F0921Dispose of garbage and refuse properly. / Keep all essential equipment working safely. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F
2025-05-21F0584, F0684, F0812Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-04-10F0804, F0812Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-04-10F0584, F0609, F0761, F0842, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2024-04-10F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.B
2023-11-16F0880Provide and implement an infection prevention and control program.F
2022-10-05F0689, F0692, F0725Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.G
2022-10-05F0726, F0802, F0804, F0865, F0880, F0881, F0885, F0886Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Report COVID19 data to residents and families. / Perform COVID19 testing on residents and staff.F
2022-10-05F0580, F0656, F0658, F0694, F0755, F0758, F0761, F0887, F0888, F0919Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure staff are vaccinated for COVID-19 / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2022-10-05F0550, F0578, F0583, F0607, F0609, F0610, F0623, F0625, F0641, F0657, F0677, F0684, F0686, F0690, F0693, F0695, F0757, F0806, F0842, F0867Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Keep residents' personal and medical records private and confidential. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D

How is Cape Heritage Rehabilitation & Health Care Center staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.101053.86193
Total nursing staff turnover (%)40.438.2
Average number of residents per day109.898.5

Who owns Cape Heritage Rehabilitation & Health Care Center, and what chain is it in?

Cape Heritage Rehabilitation & Health Care Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name CAPE HERITAGE MA SNF LLC and belongs to the ATHENA HEALTHCARE SYSTEMS chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTATHENA HEALTH CARE SYSTEMS MA R LLCsince 09/25/2012
5% OR GREATER INDIRECT OWNERSHIP INTERESTCHAKALOS-SANTILLI, VALERIE, CURTIS, DIANE, MOSIER, MICHAEL, REZENDES, LORRIE, SANTILLI, LAWRENCEsince 05/04/2020
W-2 MANAGING EMPLOYEEMOSIER, MICHAELsince 09/25/2012
CORPORATE OFFICERSANTILLI, LAWRENCEsince 09/25/2012
OPERATIONAL/MANAGERIAL CONTROLATHENA HEALTH CARE ASSOCIATES, INC.since 09/25/2012

Were you or a family member harmed at Cape Heritage Rehabilitation & Health Care Center?