Ferncrest Manor Living Center

Orleans · LA · For profit - Limited Liability company · 200 certified beds · CCN 195214 · PRESTIGE CARE LLC


Ferncrest Manor Living Center operates 200 certified beds in New Orleans, Louisiana. Its Medicare and Medicaid certification dates to 1987-04-08. It averages 132.8 residents a day.

What harm was found in the violations cited at Ferncrest Manor Living Center?

CMS lists 51 health-inspection deficiencies for Ferncrest Manor Living Center, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-16.

Survey dateTagDeficiencySeverity
2026-06-16F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2026-05-20F0550, F0755, F0761, F0880, F0921, F0944Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.E
2026-05-20F0583, F0689, F0757, F0908Keep residents' personal and medical records private and confidential. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Keep all essential equipment working safely.D
2025-06-24F0693, F0842Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-06-24F0583Keep residents' personal and medical records private and confidential.D
2025-05-29F0584, F0640, F0755, F0761, F0812, F0868, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program.E
2025-05-29F0558, F0641, F0658, F0727, F0838Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.D
2024-11-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-11-26F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.E
2024-11-26F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-10-02F0695, F0726Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.E
2024-05-16F0755, F0880Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide and implement an infection prevention and control program.E
2024-05-16F0656, F0677, F0690Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-05-09F0693, F0925Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2024-03-27F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2024-01-12F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2024-01-12F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2024-01-12F0755, F0759, F0826Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.E
2024-01-12F0580, F0600, F0609, F0693Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2023-10-03F0684, F0698Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2023-09-20F0692Provide enough food/fluids to maintain a resident's health.D

Why was Ferncrest Manor Living Center fined 2 times?

DateTypeAmount
2024-11-26Fine$50,948
2024-01-12Fine$231,465

Has Ferncrest Manor Living Center had payment denied by Medicare?

Payment denial startLength in days
2024-02-0960

How is Ferncrest Manor Living Center staffed?

MeasureThis facilityLA average
Average number of residents per day132.890.7

Who owns Ferncrest Manor Living Center?

Ferncrest Manor Living Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name PRESTIGE CARE LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTNUNEZ, LEXISsince 01/12/2016
DIRECT OWNERSHIP INTERESTSCHWAB, LACEYsince 01/12/2016
OPERATIONAL/MANAGERIAL CONTROLBOHNE, KIMBERLY, MYERS, DAVIDsince 01/12/2016
ADP OF THE SNFBOHNE, KIMBERLY, MYERS, DAVIDsince 02/03/2025

Were you or a family member harmed at Ferncrest Manor Living Center?