Village Health Care at The Glen
Village Health Care at The Glen is a 126-bed nursing home in Shreveport, Louisiana. CMS has certified it for Medicare and Medicaid since 2001-10-08. It averages 100.1 residents a day.
What harm was found in the violations cited at Village Health Care at The Glen?
CMS lists 26 health-inspection deficiencies for Village Health Care at The Glen since 2023-05-10, 24 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-24.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-24 | F0692, F0695 | Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. | E |
| 2026-06-24 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2026-03-16 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2026-03-16 | F0656, F0689 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-05-15 | F0604, F0605, F0656, F0686, F0695, F0761, F0908 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Keep all essential equipment working safely. | E |
| 2025-05-15 | F0641 | Ensure each resident receives an accurate assessment. | D |
| 2025-02-12 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-09-04 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2024-09-04 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-08-06 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D |
| 2024-06-24 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E |
| 2024-05-08 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E |
| 2024-04-11 | F0637, F0640, F0812 | Assess the resident when there is a significant change in condition / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-12-19 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2023-05-10 | F0658, F0678 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D |
Why was Village Health Care at The Glen fined?
| Date | Type | Amount |
|---|---|---|
| 2026-03-16 | Fine | $12,735 |
How is Village Health Care at The Glen staffed?
| Measure | This facility | LA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.19387 | 3.72501 |
| Total nursing staff turnover (%) | 33.6 | 47.6 |
| Average number of residents per day | 100.1 | 90.7 |
Who owns Village Health Care at The Glen?
Village Health Care at The Glen is registered with CMS as Non profit - Corporation, operates under the legal business name THE GLEN RETIREMENT SYSTEM.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | THE GLEN RETIREMENT SYSTEM | since 01/01/1966 |
| CORPORATE DIRECTOR | BOLTON, MICHAEL, DOCKENDORF, NOREEN, FULLER, JEANNE, MCGOWEN, CHERYL, RICE, BARBARA, SIMMONS, MARLA, TERRY, BARBARA, WASHINGTON, ALLISON, WESTMORELAND, MARTI, WILLIAMS, CYNTHIA, WILLIAMS, JOANN | since 05/01/2010 |
| CORPORATE OFFICER | BURNS, DEE, WILLIAMS, DEBRA | since 01/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | THE GLEN RETIREMENT SYSTEM, BURNS, DEE, WILLIAMS, DEBRA | since 01/01/1966 |
| ADP OF THE SNF | THE GLEN RETIREMENT SYSTEM, BOLTON, MICHAEL, BURNS, DEE, DOCKENDORF, NOREEN, FULLER, JEANNE, GREER, MICHELLE, HERNANDEZ, ROBERT, MCGOWEN, CHERYL, RICE, BARBARA, SIMMONS, MARLA, TERRY, BARBARA, WASHINGTON, ALLISON, WESTMORELAND, MARTI, WILLIAMS, CYNTHIA, WILLIAMS, DEBRA, WILLIAMS, JOANN | since 01/01/1987 |
Were you or a family member harmed at Village Health Care at The Glen?