Heritage Manor Health & Rehab
Heritage Manor Health & Rehab is a 64-bed nursing home in Bossier City, Louisiana. CMS has certified it for Medicare and Medicaid since 1995-03-01. It averages 53.9 residents a day.
What harm was found in the violations cited at Heritage Manor Health & Rehab?
CMS lists 68 health-inspection deficiencies for Heritage Manor Health & Rehab, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-06-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-17 | F0577, F0628, F0644, F0656, F0695, F0757, F0908 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Keep all essential equipment working safely. | E |
| 2026-06-17 | F0759 | Ensure medication error rates are not 5 percent or greater. | D |
| 2026-03-26 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2026-03-26 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2026-02-11 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2026-01-07 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-12-16 | F0600, F0684 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2025-12-16 | F0628, F0655 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| 2025-08-07 | F0552, F0558, F0605, F0628, F0641, F0656, F0677, F0684, F0695, F0700, F0725, F0757, F0759, F0803, F0812, F0880 | Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-08-07 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2025-06-12 | F0908 | Keep all essential equipment working safely. | E |
| 2025-05-28 | F0637, F0656, F0726 | Assess the resident when there is a significant change in condition / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| 2025-05-07 | F0609, F0686 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| 2025-04-10 | F0725, F0727 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2025-04-10 | F0656, F0684, F0690, F0698, F0842, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-04-10 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2024-12-19 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E |
| 2024-07-16 | F0558, F0565, F0578, F0585, F0606, F0656, F0692, F0693, F0695, F0726, F0756, F0812, F0868, F0880, F0947 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Not hire anyone with a finding of abuse, neglect, exploitation, or theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E |
| 2024-07-16 | F0641, F0677 | Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2024-05-24 | F0584, F0835 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K |
Why was Heritage Manor Health & Rehab fined?
| Date | Type | Amount |
|---|---|---|
| 2024-05-24 | Fine | $73,487 |
How is Heritage Manor Health & Rehab staffed relative to the LA average?
| Measure | This facility | LA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 2.98895 | 3.72501 |
| Total nursing staff turnover (%) | 58.7 | 47.6 |
| Average number of residents per day | 53.9 | 90.7 |
Who owns Heritage Manor Health & Rehab?
Heritage Manor Health & Rehab is registered with CMS as For profit - Limited Liability company, operates under the legal business name 2575 AIRLINE DRIVE OPCO LLC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | AIRLINE DRIVE BOSSIER LLC | since 03/01/2024 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | DOODLE LA HOLDINGS, LLC, RMG ENTERPRISES SOLUTIONS, INC., FRANKEL, RAIZY, MUSHELL, SHLOMO | since 03/01/2024 |
| CONTRACTED MANAGING EMPLOYEE | BASS, PAT | since 03/01/2024 |
| W-2 MANAGING EMPLOYEE | MIZE, GARY | since 03/01/2024 |
| CORPORATE OFFICER | MUSHELL, SHLOMO | since 03/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | PELICAN CARE GROUP LLC, MUSHELL, SHLOMO | since 11/21/2024 |
Were you or a family member harmed at Heritage Manor Health & Rehab?