THE ENCORE HEALTHCARE AND REHABILITATION CENTER
THE ENCORE HEALTHCARE AND REHABILITATION CENTER, in CROWLEY, Louisiana, holds 73 certified beds and has been certified for Medicare and Medicaid since 1997-07-01, averaging 67.6 residents a day.
Has THE ENCORE HEALTHCARE AND REHABILITATION CENTER been cited for violations?
CMS lists 28 health-inspection deficiencies for THE ENCORE HEALTHCARE AND REHABILITATION CENTER since 2023-05-24, 18 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2025-07-23.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-07-23 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-07-23 | F0550, F0554, F0677, F0755, F0759, F0761 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-09-17 | F0607, F0609 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2024-06-20 | F0640, F0842 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2024-06-20 | F0552, F0641, F0644, F0656, F0695, F0755, F0761 | Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2023-05-24 | F0726, F0759, F0812, F0880 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2023-05-24 | F0578, F0580, F0656, F0697, F0808, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
How is THE ENCORE HEALTHCARE AND REHABILITATION CENTER staffed?
| Measure | This facility | LA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.12338 | 3.72501 |
| Total nursing staff turnover (%) | 60.8 | 47.6 |
| Average number of residents per day | 67.6 | 90.7 |
Who owns THE ENCORE HEALTHCARE AND REHABILITATION CENTER, and what chain is it in?
THE ENCORE HEALTHCARE AND REHABILITATION CENTER is registered with CMS as Non profit - Corporation, operates under the legal business name ARKANSAS ELDER OUTREACH OF LITTLE ROCK, INC. and belongs to the ELDER OUTREACH NURSING & REHABILITATION chain.
| Role | Owner | Association date |
|---|---|---|
| W-2 MANAGING EMPLOYEE | GATTE, CORY | since 05/08/2013 |
| CORPORATE DIRECTOR | COLE, TODD, PRESAS, KATI, SITTIG, JUDE, WALSH, DOUGLAS | since 01/01/2010 |
| CORPORATE OFFICER | QUIBODEAUX, BONNIE | since 02/01/2018 |
Were you or a family member harmed at THE ENCORE HEALTHCARE AND REHABILITATION CENTER?