ARC AT NORMAL

CMS abuse icon · Mc Lean · IL · For profit - Limited Liability company · ARCADIA CARE chain · 141 certified beds · CCN 145732 · ARC AT NORMAL LLC


ARC AT NORMAL operates 141 certified beds in NORMAL, Illinois. Its Medicare and Medicaid certification dates to 1992-08-01. It averages 113.9 residents a day.

What harm was found in the violations cited at ARC AT NORMAL?

CMS lists 71 health-inspection deficiencies for ARC AT NORMAL since 2022-12-15, 54 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-22.

Survey dateTagDeficiencySeverity
2026-06-22F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2026-06-22F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-06-11F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2026-05-14F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-03-30F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2026-02-05F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.E
2026-02-05F0550, F0602, F0656, F0697Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe, appropriate pain management for a resident who requires such services.D
2025-12-09F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-09-21F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-09-05F0600, F0641, F0842Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure each resident receives an accurate assessment. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-06-25F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-06-13F0684, F0697Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services.G
2025-05-27F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-05-20F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-05-20F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-05-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-02-21F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-02-21F0801, F0812Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-02-21F0584, F0700Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.E
2025-02-21F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-12-12F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-06-27F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-06-27F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D
2024-04-30F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-02-01F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-01-25F0584, F0677Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable.E
2024-01-25F0641, F0656, F0689, F0690, F0695Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed.D
2023-11-11F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.G
2023-11-11F0580, F0725, F0760Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that residents are free from significant medication errors.D
2023-08-14F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2023-08-10F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2023-08-10F0584, F0607, F0610, F0688, F0690Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-08-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2022-12-15F0684, F0689Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2022-12-15F0812, F0868Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyF
2022-12-15F0656, F0758, F0759, F0760Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors.E
2022-12-15F0558, F0602, F0657, F0686, F0688, F0690, F0802, F0847, F0883Reasonably accommodate the needs and preferences of each resident. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D

Why was ARC AT NORMAL fined 2 times?

DateTypeAmount
2025-02-21Fine$51,701
2023-11-11Fine$10,491

Has ARC AT NORMAL had payment denied by Medicare more than once?

Payment denial startLength in days
2025-06-1412
2025-03-2110

How is ARC AT NORMAL staffed relative to the IL average?

MeasureThis facilityIL average
Total nurse staffing hours per resident per day2.806213.44603
Total nursing staff turnover (%)40.044.5
Average number of residents per day113.995.4

Who owns ARC AT NORMAL, and what chain is it in?

ARC AT NORMAL is registered with CMS as For profit - Limited Liability company, operates under the legal business name ARC AT NORMAL LLC and belongs to the ARCADIA CARE chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTDAVID A BERKOWITZ DELTA TRUST, JOSHUA HOFFMAN TRUST, YOSEF MEYSTEL DELTA TRUST, GOLDFARB, BRIAN, SEITLER, DOVIDsince 07/01/2023
MANAGING CONTROL - GOVERNING BODYHOUSTON, BRANDON, SCHROEDER, KIMIsince 07/01/2023
OPERATIONAL/MANAGERIAL CONTROLARCADIA CARE MANAGEMENT LLC, CHRISTENSEN, KAREN, HOUSTON, BRANDON, LAU, DANIEL, MCCLURE, MICHELLE, SEITLER, DOVID, SPECTOR, JENNIFER, TUROFSKY, STEVEN, WILHELM, NAFTALIsince 07/01/2023
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFBERKOWITZ, DAVID, MEYSTEL, YOSEFsince 04/03/2025
ADP OF THE SNF509 N ADELAIDE ST, LLC, APERION CARE EXEC HOLDINGS LLC, ARCADIA CARE MANAGEMENT LLC, CURIS SERVICES LLC, DAVID A BERKOWITZ DELTA TRUST, DAVID A. BERKOWITZ REVOCABLE TRUST, DECLARATION OF TRUST OF YOSEF MEYSTEL, YOSEF MEYSTEL DELTA TRUST, CHRISTENSEN, KAREN, HOUSTON, BRANDON, LAU, DANIEL, MCCLURE, MICHELLE, SCHROEDER, KIMI, SEITLER, DOVID, SPECTOR, JENNIFER, TUROFSKY, STEVEN, WILHELM, NAFTALIsince 04/03/2025

Were you or a family member harmed at ARC AT NORMAL?