THE HAVEN OF ARCOLA

CMS abuse icon · For profit - Limited Liability company · HAVEN HEALTHCARE chain · 100 certified beds · CCN 146050 · HAVEN OF ARCOLA LLC · Douglas · IL


THE HAVEN OF ARCOLA is a 100-bed nursing home in ARCOLA, Illinois. CMS has certified it for Medicare and Medicaid since 2003-05-01. It averages 74.5 residents a day.

What harm was found in the violations cited at THE HAVEN OF ARCOLA?

CMS lists 49 health-inspection deficiencies for THE HAVEN OF ARCOLA, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-11-18.

Survey dateTagDeficiencySeverity
2025-11-18F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.E
2025-11-18F0628, F0744, F0842Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-10-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-09-10F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2025-09-10F0684, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program.E
2025-09-10F0561, F0568, F0628, F0686, F0695, F0711, F0712, F0881Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Implement a program that monitors antibiotic use.D
2025-08-17F0583, F0600Keep residents' personal and medical records private and confidential. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-08-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-08-10F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2025-02-07F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-11-08F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2024-11-08F0880Provide and implement an infection prevention and control program.E
2024-11-08F0644, F0655, F0689, F0909Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.D
2024-08-20F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-08-15F0760Ensure that residents are free from significant medication errors.D
2024-08-07F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E
2024-03-21F0825Provide or get specialized rehabilitative services as required for a resident.E
2024-03-21F0600, F0659Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide care by qualified persons according to each resident's written plan of care.D
2023-12-01F0919Make sure that a working call system is available in each resident's bathroom and bathing area.E
2023-12-01F0600, F0609, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2023-10-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-10-04F0576, F0732Ensure residents have reasonable access to and privacy in their use of communication methods. / Post nurse staffing information every day.F
2023-10-04F0584, F0638Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assure that each resident’s assessment is updated at least once every 3 months.E
2023-10-04F0636, F0644, F0656, F0758, F0880Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program.D

How is THE HAVEN OF ARCOLA staffed relative to the IL average?

MeasureThis facilityIL average
Total nurse staffing hours per resident per day2.370573.44603
Total nursing staff turnover (%)38.644.5
Average number of residents per day74.595.4

Who owns THE HAVEN OF ARCOLA, and what chain is it in?

THE HAVEN OF ARCOLA is registered with CMS as For profit - Limited Liability company, operates under the legal business name HAVEN OF ARCOLA LLC and belongs to the HAVEN HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER SECURITY INTERESTECAPITAL HEALTHCARE CORPsince 12/01/2024
MANAGING CONTROL - GOVERNING BODYGLAT, DAVIDsince 12/01/2024
OPERATIONAL/MANAGERIAL CONTROLECAPITAL HEALTHCARE CORP, GLAT, DAVID, MASON, PAULA, ZAMAN, ASADsince 12/01/2024
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFGLAT, DAVIDsince 09/10/2025
TRUSTEE OF THE SNFKATZ, HAROLD, ROTHNER, WILLIAMsince 12/01/2024
ADP OF THE SNFHAVEN HEALTHCARE LLC, GLAT, DAVID, ISRAEL, LEVI, MASON, PAULA, ZAMAN, ASADsince 12/01/2024

Were you or a family member harmed at THE HAVEN OF ARCOLA?