WATERFORD CARE CENTER, THE

For profit - Corporation · CITADEL HEALTHCARE chain · 141 certified beds · CCN 145659 · THE WATERFORD LLC · Cook · IL


WATERFORD CARE CENTER, THE is a 141-bed nursing home in CHICAGO, Illinois. CMS has certified it for Medicare and Medicaid since 1989-10-20. It averages 134.1 residents a day.

What harm was found in the violations cited at WATERFORD CARE CENTER, THE?

CMS lists 40 health-inspection deficiencies for WATERFORD CARE CENTER, THE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-23.

Survey dateTagDeficiencySeverity
2026-01-23F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-01-23F0645, F0761, F0803, F0805PASARR screening for Mental disorders or Intellectual Disabilities / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E
2026-01-23F0558, F0578, F0644, F0677, F0726, F0813, F0880Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program.D
2025-05-23F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2025-04-11F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-03-24F0658, F0760Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that residents are free from significant medication errors.D
2024-12-20F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-12-20F0645, F0686, F0761, F0880PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2024-12-20F0550, F0695Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide safe and appropriate respiratory care for a resident when needed.D
2024-01-12F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-01-12F0578, F0883, F0887Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2024-01-12F0695, F0755Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2023-10-13F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-10-13F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2023-09-29F0677, F0684Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-09-13F0677, F0755, F0759, F0760, F0880Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program.D

How is WATERFORD CARE CENTER, THE staffed relative to the IL average?

MeasureThis facilityIL average
Total nurse staffing hours per resident per day2.960193.44603
Total nursing staff turnover (%)25.344.5
Average number of residents per day134.195.4

Who owns WATERFORD CARE CENTER, THE, and what chain is it in?

WATERFORD CARE CENTER, THE is registered with CMS as For profit - Corporation, operates under the legal business name THE WATERFORD LLC and belongs to the CITADEL HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTARI SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016, CHAIM YITZCHAK SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016since 11/09/2016
DIRECT OWNERSHIP INTERESTGRAF, MARCELLA, GROSS, SHOSHANA, KOHEN, YAKOV, PROCTOR, KATHERINE, STERN, RAPHAELA, TELLER, ILANAsince 04/01/2023
MANAGING CONTROL - GOVERNING BODYAARON, JONATHANsince 11/01/2016
OPERATIONAL/MANAGERIAL CONTROLAARON, JONATHAN, DONOHUE, KATHLEEN, GRAF, MARCELLA, ROBIN, JASONsince 11/01/2016
ADP OF THE SNFDONOHUE, KATHLEEN, ROBIN, JASONsince 11/01/2016

Were you or a family member harmed at WATERFORD CARE CENTER, THE?