Complete Care at the Boulevard

CMS abuse icon · Cook · IL · For profit - Corporation · COMPLETE CARE chain · 156 certified beds · CCN 145885 · MAYFIELD CARE AND REHABILITATION CENTER LLC


Complete Care at the Boulevard operates 156 certified beds in CHICAGO, Illinois. Its Medicare and Medicaid certification dates to 1996-12-01. It averages 123.7 residents a day.

What harm was found in the violations cited at Complete Care at the Boulevard?

CMS lists 84 health-inspection deficiencies for Complete Care at the Boulevard since 2023-04-07, 65 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-16.

Survey dateTagDeficiencySeverity
2026-05-16F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2026-05-04F0600, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-03-29F0802, F0812Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-03-29F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-09-25F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2025-07-22F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-03-09F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-02-07F0725, F0812, F0882Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F
2025-02-07F0645, F0755, F0761, F0883PASARR screening for Mental disorders or Intellectual Disabilities / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2025-02-07F0550, F0554, F0575, F0583, F0688, F0759, F0809, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. / Keep residents' personal and medical records private and confidential. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure medication error rates are not 5 percent or greater. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-12-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-12-09F0600, F0604Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.J
2024-12-09F0689, F0725Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2024-12-09F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-10-25F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.E
2024-10-07F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2024-08-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-03-22F0725, F0812, F0880, F0887Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.F
2024-03-22F0695, F0761, F0883, F0658Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Ensure services provided by the nursing facility meet professional standards of quality.E
2024-03-22F0557, F0600, F0644, F0684, F0686, F0688, F0693, F0759, F0760, F0550, F0558, F0689, F0697Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services.D
2024-03-14F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-02-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-01-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-01-19F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-01-19F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-11-28F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-09-11F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.E
2023-08-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2023-08-22F0622, F0660Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Plan the resident's discharge to meet the resident's goals and needs.D
2023-08-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2023-04-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-04-07F0812, F0814, F0880, F0886, F0887, F0888Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Provide and implement an infection prevention and control program. / Perform COVID19 testing on residents and staff. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure staff are vaccinated for COVID-19F
2023-04-07F0684, F0883Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2023-04-07F0558, F0657, F0677, F0693, F0695, F0697, F0755, F0759, F0760, F0761Reasonably accommodate the needs and preferences of each resident. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D

Why was Complete Care at the Boulevard fined 5 times?

DateTypeAmount
2025-09-25Fine$30,167
2025-02-07Fine$21,271
2024-12-09Fine$103,732
2024-02-29Fine$87,850
2023-11-28Fine$57,042

Has Complete Care at the Boulevard had payment denied by Medicare more than once?

Payment denial startLength in days
2025-01-026
2024-11-014
2024-03-2327
2023-12-2345

How is Complete Care at the Boulevard staffed relative to the IL average?

MeasureThis facilityIL average
Total nurse staffing hours per resident per day2.973063.44603
Total nursing staff turnover (%)53.444.5
Average number of residents per day123.795.4

Who owns Complete Care at the Boulevard, and what chain is it in?

Complete Care at the Boulevard is registered with CMS as For profit - Corporation, operates under the legal business name MAYFIELD CARE AND REHABILITATION CENTER LLC and belongs to the COMPLETE CARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTNJ CHICAGO OPCO HOLDCO LLCsince 06/29/2021
5% OR GREATER INDIRECT OWNERSHIP INTERESTPC CHICAGO TOPCO LLC, SMS 2021 TRUST, LEVOVITZ, YITZCHOKsince 12/01/2025
INDIRECT OWNERSHIP INTERESTDES CAPITAL LLC, JRK INVESTMENTS LLC, KLUGMAN, JACOB, STERNBUCH, DANIELsince 12/01/2025
MANAGING CONTROL - GOVERNING BODYLEVOVITZ, YITZCHOK, STEIN, SHALOMsince 12/01/2025
CORPORATE DIRECTORSTEIN, SHALOMsince 12/01/2025
OPERATIONAL/MANAGERIAL CONTROLFORTNEY, DARNELL, JAMES, BERONICA, KHOSLA, KRISHDEEP, LEVOVITZ, YITZCHOK, STERNBUCH, DANIELsince 05/21/2024
TRUSTEE OF THE SNFSMS 2021 TRUST, STEIN, SHALOMsince 12/01/2025
ADP OF THE SNFDES CAPITAL LLC, JRK INVESTMENTS LLC, PC CHICAGO TOPCO LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, FORTNEY, DARNELL, JAMES, BERONICA, KHOSLA, KRISHDEEP, KLUGMAN, JACOB, LEVOVITZ, YITZCHOK, STERNBUCH, DANIELsince 02/16/2026

Were you or a family member harmed at Complete Care at the Boulevard?