PALM GARDEN OF MATTOON

CMS abuse icon · Coles · IL · For profit - Corporation · POINTE MANAGEMENT chain · 178 certified beds · CCN 145584 · PALM GARDEN OF MATTOON, LLC


PALM GARDEN OF MATTOON operates 178 certified beds in MATTOON, Illinois. Its Medicare and Medicaid certification dates to 1987-10-14. It averages 93.4 residents a day.

What harm was found in the violations cited at PALM GARDEN OF MATTOON?

CMS lists 117 health-inspection deficiencies for PALM GARDEN OF MATTOON, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-05.

Survey dateTagDeficiencySeverity
2026-06-05F0550, F0584, F0600Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.E
2026-06-05F0609, F0842Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-05-13F0600, F0761Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2026-05-13F0550, F0760, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program.D
2026-04-20F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-04-02F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2026-04-02F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-01-29F0600, F0686, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2026-01-29F0725, F0801, F0812Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-01-29F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2026-01-29F0550, F0602, F0609, F0627, F0641, F0645, F0688, F0695, F0700, F0740, F0741, F0804Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from the wrongful use of the resident's belongings or money. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D
2025-11-30F0727, F0806Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.F
2025-11-30F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2025-10-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-10-15F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-09-24F0695, F0842Provide safe and appropriate respiratory care for a resident when needed. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-09-05F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2025-09-05F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-08-06F0580, F0760Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that residents are free from significant medication errors.D
2025-05-30F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2025-04-25F0600, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations.G
2025-04-25F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.E
2025-04-19F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2025-04-19F0759Ensure medication error rates are not 5 percent or greater.D
2025-04-09F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.G
2025-04-09F0725, F0727Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2025-04-09F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.E
2025-04-09F0625, F0689, F0881Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement a program that monitors antibiotic use.D
2025-02-24F0578, F0678Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.D
2025-01-24F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-01-24F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2025-01-24F0609, F0644, F0645, F0686, F0690, F0758Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2025-01-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-01-07F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2025-01-07F0600, F0677, F0684, F0686, F0690, F0839, F0842Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Employ staff that are licensed, certified, or registered in accordance with state laws. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-12-02F0585, F0609Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-09-12F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2024-06-26F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-06-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-05-21F0604, F0610, F0689Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-03-15F0801, F0812, F0880Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-03-15F0550, F0584, F0600, F0609, F0695, F0825, F0919Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide safe and appropriate respiratory care for a resident when needed. / Provide or get specialized rehabilitative services as required for a resident. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2024-03-15F0553, F0568, F0640, F0686, F0689, F0690, F0756, F0759, F0761, F0909Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.D
2024-03-15F0577, F0732Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Post nurse staffing information every day.C
2024-02-20F0600, F0607, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-02-02F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2024-02-02F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2024-02-02F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-01-17F0602, F0607Protect each resident from the wrongful use of the resident's belongings or money. / Develop and implement policies and procedures to prevent abuse, neglect, and theft.E
2023-11-05F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D
2023-09-20F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-08-31F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2023-08-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G

Why was PALM GARDEN OF MATTOON fined 3 times?

DateTypeAmount
2026-01-29Fine$231,360
2025-09-05Fine$47,405
2025-01-07Fine$47,115

Has PALM GARDEN OF MATTOON had payment denied by Medicare more than once?

Payment denial startLength in days
2026-02-2544
2025-11-133
2025-05-0637
2025-02-0629

How is PALM GARDEN OF MATTOON staffed relative to the IL average?

MeasureThis facilityIL average
Total nurse staffing hours per resident per day2.663133.44603
Total nursing staff turnover (%)54.144.5
Average number of residents per day93.495.4

Who owns PALM GARDEN OF MATTOON, and what chain is it in?

PALM GARDEN OF MATTOON is registered with CMS as For profit - Corporation, operates under the legal business name PALM GARDEN OF MATTOON, LLC and belongs to the POINTE MANAGEMENT chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTCHANKIN, KEVINsince 12/01/2024
DIRECT OWNERSHIP INTERESTLINICARE HOLDCO LLCsince 12/01/2024
INDIRECT OWNERSHIP INTERESTS & C HOLDINGS ILLINOIS LLC, STONEWALL HCG LLC, LEVOVITZ, YERUCHOM, RIBIAT, AVROHOM, WEBSTER, SHIMON, WEISS, AHARONsince 12/01/2024
MANAGING CONTROL - GOVERNING BODYRIBIAT, AVROHOM, WEISS, AHARONsince 12/01/2024
OPERATIONAL/MANAGERIAL CONTROLLINICARE HOLDCO LLC, HASKINS, JULIE, LEVOVITZ, YERUCHOM, WEBSTER, SHIMON, WEISS, AHARON, ZAMAN, ASADsince 12/01/2024
ADP OF THE SNFLINICARE HOLDCO LLC, HASKINS, JULIE, LEVOVITZ, YERUCHOM, WEBSTER, SHIMON, WEISS, AHARON, ZAMAN, ASADsince 12/01/2024

Were you or a family member harmed at PALM GARDEN OF MATTOON?