Westbrook Acres
Westbrook Acres is a 54-bed nursing home in Gladbrook, Iowa. CMS has certified it for Medicare and Medicaid since 2002-06-01. It averages 38.6 residents a day.
What harm was found in the violations cited at Westbrook Acres?
CMS lists 15 health-inspection deficiencies for Westbrook Acres, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-03.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-03 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2026-03-12 | F0552, F0605, F0627 | Ensure that residents are fully informed and understand their health status, care and treatments. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| 2025-03-06 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2025-03-06 | F0851, F0883 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2025-03-06 | F0585, F0623, F0641 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. | B |
| 2024-04-18 | F0658, F0727 | Ensure services provided by the nursing facility meet professional standards of quality. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D |
| 2024-04-18 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B |
| 2023-09-28 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2023-09-28 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
How is Westbrook Acres staffed relative to the IA average?
| Measure | This facility | IA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.50926 | 3.81506 |
| Total nursing staff turnover (%) | 32.4 | 44.0 |
| Average number of residents per day | 38.6 | 52.4 |
Who owns Westbrook Acres?
Westbrook Acres is registered with CMS as For profit - Corporation, operates under the legal business name CRYSTAL INC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | EVEN, CRYSTAL, LANGE, RANDALL | since 07/01/2013 |
| CORPORATE OFFICER | EVEN, CRYSTAL, LANGE, RANDALL | since 07/01/2013 |
| OPERATIONAL/MANAGERIAL CONTROL | BARKER, MOLLY, BRUBAKER, ELIZABETH, SCURR, STEVEN, THOMSEN, BRETT, THOMSEN, KEYA, WRIGHT, MARCEE | since 01/22/2021 |
| ADP OF THE SNF | BRIGHTON CONSULTING GROUP LLC, CARESERV TECHNOLOGIES LLC, CATTAIL BCG LLC, CATTAIL CONSULTING LLC, CATTAIL INC, DENMAN CPA LLP, ECSI INC, FOX REHAB OT IA LLC, FOX REHAB PT IA PLLC, FOX REHAB SLP IA PLLC, IOWA HEALTH CARE ASSOCIATION, PM ACQUISITION LLC, BROOME, SHARON, BRUBAKER, ELIZABETH, EVEN, CRYSTAL, JOHNSRUD, THOMAS, LANGE, RANDALL, SCURR, STEVEN | since 02/02/2018 |