Karen Acres Care Center
Karen Acres Care Center, in Urbandale, Iowa, holds 35 certified beds and has been certified for Medicare and Medicaid since 2002-06-01, averaging 30.3 residents a day.
Has Karen Acres Care Center been cited for violations?
CMS lists 11 health-inspection deficiencies for Karen Acres Care Center, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-06-22.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-22 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2025-11-25 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-06-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-07-07 | F0584, F0803, F0812 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-07-07 | F0550, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide and implement an infection prevention and control program. | D |
| 2024-03-12 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2023-10-12 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-10-12 | F0880 | Provide and implement an infection prevention and control program. | D |
How is Karen Acres Care Center staffed relative to the IA average?
| Measure | This facility | IA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.26505 | 3.81506 |
| Total nursing staff turnover (%) | 37.5 | 44.0 |
| Average number of residents per day | 30.3 | 52.4 |
Who owns Karen Acres Care Center?
Karen Acres Care Center is registered with CMS as For profit - Corporation, operates under the legal business name CRYSTAL INC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | EVEN, CRYSTAL, LANGE, RANDALL | since 07/01/2013 |
| CORPORATE OFFICER | EVEN, CRYSTAL, LANGE, RANDALL | since 07/01/2013 |
| OPERATIONAL/MANAGERIAL CONTROL | BOOKER, JANYIA, DAYTON, JOHN, HARNED, PAMELA, MOULTON, CHRISTOPHER, OCONNER, MICHAEL, WALTERSDORF, MYRA | since 03/19/2015 |
| ADP OF THE SNF | BCG HOLDINGS INC, BLUE STONE THERAPY INC, BRIGHTON CONSULTING GROUP LLC, CARESERV TECHNOLOGIES LLC, CATTAIL BCG LLC, CATTAIL INC, DENMAN CPA LLP, ECSI INC, GRX HOLDINGS, LLC, HEALTH TECHNOLOGIES, INC, IOWA HEALTH CARE ASSOCIATION, EVEN, CRYSTAL, HARNED, PAMELA, LANGE, RANDALL, OCONNER, MICHAEL | since 01/01/2024 |
Were you or a family member harmed at Karen Acres Care Center?