Luther Manor at Hillcrest

Continuing care retirement community · Dubuque · IA · For profit - Corporation · SHLOMO HOFFMAN chain · 103 certified beds · CCN 165513 · HILLCREST OPCO LLC


Luther Manor at Hillcrest operates 103 certified beds in Dubuque, Iowa. Its Medicare and Medicaid certification dates to 2004-03-01. It averages 91.2 residents a day.

What harm was found in the violations cited at Luther Manor at Hillcrest?

CMS lists 24 health-inspection deficiencies for Luther Manor at Hillcrest, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-12.

Survey dateTagDeficiencySeverity
2026-02-12F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2026-02-12F0812, F0865Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities.F
2026-02-12F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2026-02-12F0580, F0582, F0677, F0684, F0809, F0880, F0883Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2026-02-12F0732Post nurse staffing information every day.C
2025-10-23F0760Ensure that residents are free from significant medication errors.G
2025-09-18F0697Provide safe, appropriate pain management for a resident who requires such services.G
2025-09-18F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-12-30F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-12-30F0865Have a plan that describes the process for conducting QAPI and QAA activities.D
2024-10-17F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-08-14F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2023-11-02F0584, F0677Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable.E
2023-09-25F0623, F0638, F0755Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Assure that each resident’s assessment is updated at least once every 3 months. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D

Why was Luther Manor at Hillcrest fined 2 times?

DateTypeAmount
2026-02-12Fine$34,125
2025-07-25Fine$8,281

Has Luther Manor at Hillcrest had payment denied by Medicare?

Payment denial startLength in days
2025-09-2034

How is Luther Manor at Hillcrest staffed?

MeasureThis facilityIA average
Total nurse staffing hours per resident per day4.492723.81506
Total nursing staff turnover (%)54.344.0
Average number of residents per day91.252.4

Who owns Luther Manor at Hillcrest, and what chain is it in?

Luther Manor at Hillcrest is registered with CMS as For profit - Corporation, operates under the legal business name HILLCREST OPCO LLC and belongs to the SHLOMO HOFFMAN chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTHOFFMAN, SHLOMO, PAVEL, ASHER, SHEINBEIN, JOSHUA, SVARC, JONAHsince 11/01/2024
MANAGING CONTROL - GOVERNING BODYPAVEL, ASHER, SHEINBEIN, JOSHUA, SVARC, JONAHsince 11/01/2024
OPERATIONAL/MANAGERIAL CONTROLSTELLAR HEALTHCARE MGMT LLC, JOHNSON, CASSANDRA, KIRKENDALL, MATTHEW, PAVEL, ASHER, SHEINBEIN, JOSHUA, SVARC, JONAHsince 09/13/2025
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFHOFFMAN, JESSICAsince 05/12/2025
ADP OF THE SNF3131 HILLCREST PROPCO LLC, LTC CONSULTING SERVICES LLC, MIDWEST SNF HOLDINGS LLC, STELLAR HEALTHCARE MGMT LLC, YY SEA FAMILY IRREVOCABLE TRUST, JOHNSON, CASSANDRA, KIRKENDALL, MATTHEW, PAVEL, ASHER, SHEINBEIN, JOSHUA, SVARC, JONAHsince 09/13/2025

Were you or a family member harmed at Luther Manor at Hillcrest?