POLARIS HEALTHCARE AND REHABILITATION CENTER
POLARIS HEALTHCARE AND REHABILITATION CENTER is a 100-bed nursing home in MILFORD, Delaware. CMS has certified it for Medicare and Medicaid since 2020-04-18. It averages 93.8 residents a day.
What harm was found in the violations cited at POLARIS HEALTHCARE AND REHABILITATION CENTER?
CMS lists 67 health-inspection deficiencies for POLARIS HEALTHCARE AND REHABILITATION CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-02-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2026-02-11 | F0552, F0582, F0610, F0656, F0695, F0880 | Ensure that residents are fully informed and understand their health status, care and treatments. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program. | D |
| 2025-08-11 | F0726, F0791 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide or obtain dental services for each resident. | D |
| 2025-01-28 | F0760 | Ensure that residents are free from significant medication errors. | K |
| 2025-01-28 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| 2025-01-28 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-01-28 | F0561, F0567, F0578, F0580, F0585, F0609, F0610, F0622, F0625, F0626, F0657, F0658, F0677, F0684, F0688, F0689, F0690, F0692, F0695, F0710, F0730, F0755, F0758, F0761, F0773, F0791, F0805, F0812, F0842, F0941, F0942, F0944, F0945, F0946, F0947, F0949 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to manage his or her financial affairs. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Observe each nurse aide's job performance and give regular training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Provide or obtain dental services for each resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. / Provide training in compliance and ethics. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. / Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D |
| 2024-07-09 | F0660, F0745 | Plan the resident's discharge to meet the resident's goals and needs. / Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| 2024-04-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-04-11 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-04-11 | F0550, F0552, F0558, F0582, F0609, F0641, F0645, F0656, F0657, F0686, F0690, F0695, F0756, F0758 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
| 2024-04-11 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B |
Why was POLARIS HEALTHCARE AND REHABILITATION CENTER fined 3 times?
| Date | Type | Amount |
|---|---|---|
| 2026-02-11 | Fine | $26,685 |
| 2025-01-28 | Fine | $114,368 |
| 2024-04-11 | Fine | $12,831 |
How is POLARIS HEALTHCARE AND REHABILITATION CENTER staffed relative to the DE average?
| Measure | This facility | DE average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.96399 | 4.34546 |
| Total nursing staff turnover (%) | 67.8 | 41.3 |
| Average number of residents per day | 93.8 | 90.1 |
Who owns POLARIS HEALTHCARE AND REHABILITATION CENTER, and what chain is it in?
POLARIS HEALTHCARE AND REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name POLARIS HEALTHCARE AND REHABILITATION CENTER LLC and belongs to the NATIONWIDE HEALTHCARE SERVICES chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | GELLEY, LEAH, GELLEY, MEIR | since 05/20/2019 |
| W-2 MANAGING EMPLOYEE | GELLEY, MEIR | since 05/20/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | NATIONWIDE HEALTHCARE SERVICES | since 05/20/2019 |
Were you or a family member harmed at POLARIS HEALTHCARE AND REHABILITATION CENTER?