MILFORD CENTER

CCN 085010 · 700 MARVEL ROAD OPERATIONS LLC · For profit - Corporation · GENESIS HEALTHCARE chain · 136 certified beds · Sussex · DE


MILFORD CENTER is a 136-bed nursing home in MILFORD, Delaware. CMS has certified it for Medicare and Medicaid since 1969-05-30. It averages 89.3 residents a day.

What harm was found in the violations cited at MILFORD CENTER?

CMS lists 61 health-inspection deficiencies for MILFORD CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-09.

Survey dateTagDeficiencySeverity
2026-03-09F0578, F0605, F0641, F0656, F0658, F0685, F0686, F0756, F0791Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Provide or obtain dental services for each resident.D
2025-12-03F0585, F0657, F0842Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-11-17F0695, F0812Provide safe and appropriate respiratory care for a resident when needed. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-11-17F0656, F0677, F0688, F0690, F0791, F0842Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-06-26F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-11-25F0689, F0692Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health.G
2024-11-25F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-11-25F0610, F0657, F0690Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.E
2024-11-25F0842, F0580, F0585, F0609, F0644, F0677, F0686, F0758, F0773, F0791Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Provide or obtain dental services for each resident.D
2024-05-22F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2024-05-22F0565, F0641, F0660Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure each resident receives an accurate assessment. / Plan the resident's discharge to meet the resident's goals and needs.D
2024-02-27F0760Ensure that residents are free from significant medication errors.J
2024-02-27F0578, F0641, F0677, F0692, F0711, F0730, F0756, F0941, F0942, F0943, F0944, F0945, F0946, F0947Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough food/fluids to maintain a resident's health. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Observe each nurse aide's job performance and give regular training. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. / Provide training in compliance and ethics. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D
2024-01-05F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2024-01-05F0552, F0684, F0947Ensure that residents are fully informed and understand their health status, care and treatments. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D
2023-08-30F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F

Why was MILFORD CENTER fined 3 times?

DateTypeAmount
2025-06-26Fine$14,508
2024-11-25Fine$104,696
2024-02-27Fine$57,658

How is MILFORD CENTER staffed relative to the DE average?

MeasureThis facilityDE average
Total nurse staffing hours per resident per day3.949934.34546
Total nursing staff turnover (%)42.041.3
Average number of residents per day89.390.1

Who owns MILFORD CENTER, and what chain is it in?

MILFORD CENTER is registered with CMS as For profit - Corporation, operates under the legal business name 700 MARVEL ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS DE HOLDINGS LLCsince 04/01/2011
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 03/02/2015
OPERATIONAL/MANAGERIAL CONTROLRADCLIFFE, STACEYsince 07/17/2024
ADP OF THE SNFGENESIS OPERATIONS LLC, MONTIGNEY, PAUL, RADCLIFFE, STACEYsince 01/27/2025

Were you or a family member harmed at MILFORD CENTER?