REGAL HEIGHTS HEALTHCARE & REHAB CENTER

CMS abuse icon · CCN 085006 · REGAL HEIGHTS HEALTHCARE & REHAB CENTER, LLC · For profit - Corporation · NATIONWIDE HEALTHCARE SERVICES chain · 172 certified beds · New Castle · DE


REGAL HEIGHTS HEALTHCARE & REHAB CENTER is a 172-bed nursing home in HOCKESSIN, Delaware. CMS has certified it for Medicare and Medicaid since 1967-01-01. It averages 165.3 residents a day.

What harm was found in the violations cited at REGAL HEIGHTS HEALTHCARE & REHAB CENTER?

CMS lists 65 health-inspection deficiencies for REGAL HEIGHTS HEALTHCARE & REHAB CENTER since 2023-06-08, 46 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-23.

Survey dateTagDeficiencySeverity
2026-05-23F0600, F0609, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.E
2025-05-23F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.G
2025-05-23F0550, F0551, F0559, F0641, F0644, F0656, F0658, F0677, F0685, F0693, F0695, F0759, F0880, F0883, F0887, F0940, F0600, F0609, F0689Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give the resident's representative the ability to exercise the resident's rights. / Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Assist a resident in gaining access to vision and hearing services. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Develop, implement, and/or maintain an effective training program for all new and existing staff members. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-02-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-02-10F0658, F0695, F0697, F0842, F0908Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Keep all essential equipment working safely.D
2024-05-01F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-05-01F0812, F0600, F0658, F0712Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that the resident and his/her doctor meet face-to-face at all required visits.E
2024-05-01F0550, F0578, F0641, F0656, F0688, F0609, F0676, F0677, F0725Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D
2024-05-01F0620, F0623, F0842Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.B
2023-06-08F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-06-08F0812, F0814, F0867Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F
2023-06-08F0584, F0695, F0756, F0880, F0943Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Provide and implement an infection prevention and control program. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.E
2023-06-08F0553, F0656, F0657, F0685, F0688, F0689, F0758, F0761, F0803Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D
2023-06-08F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.B

Why was REGAL HEIGHTS HEALTHCARE & REHAB CENTER fined 4 times?

DateTypeAmount
2026-05-23Fine$72,900
2025-05-23Fine$17,760
2025-02-10Fine$12,438
2024-05-01Fine$16,801

How is REGAL HEIGHTS HEALTHCARE & REHAB CENTER staffed relative to the DE average?

MeasureThis facilityDE average
Total nurse staffing hours per resident per day3.864844.34546
Total nursing staff turnover (%)41.741.3
Average number of residents per day165.390.1

Who owns REGAL HEIGHTS HEALTHCARE & REHAB CENTER, and what chain is it in?

REGAL HEIGHTS HEALTHCARE & REHAB CENTER is registered with CMS as For profit - Corporation, operates under the legal business name REGAL HEIGHTS HEALTHCARE & REHAB CENTER, LLC and belongs to the NATIONWIDE HEALTHCARE SERVICES chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGELLEY, LEAH, GELLEY, MEIRsince 06/01/2006
W-2 MANAGING EMPLOYEEGELLEY, MEIRsince 06/01/2006

Were you or a family member harmed at REGAL HEIGHTS HEALTHCARE & REHAB CENTER?