COMPLETE CARE AT BRACKENVILLE LLC

CCN 085042 · COMPLETE CARE AT BRACKENVILLE LLC · For profit - Limited Liability company · COMPLETE CARE chain · 104 certified beds · New Castle · DE


COMPLETE CARE AT BRACKENVILLE LLC is a 104-bed nursing home in HOCKESSIN, Delaware. CMS has certified it for Medicare and Medicaid since 1993-03-01. It averages 99.1 residents a day.

What harm was found in the violations cited at COMPLETE CARE AT BRACKENVILLE LLC?

CMS lists 30 health-inspection deficiencies for COMPLETE CARE AT BRACKENVILLE LLC, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-05.

Survey dateTagDeficiencySeverity
2026-03-05F0610, F0686Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2026-03-05F0558, F0685, F0695, F0880Reasonably accommodate the needs and preferences of each resident. / Assist a resident in gaining access to vision and hearing services. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program.D
2025-09-15F0656, F0658, F0760Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that residents are free from significant medication errors.D
2025-02-14F0565Honor the resident's right to organize and participate in resident/family groups in the facility.E
2025-02-14F0554, F0578, F0700, F0725Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D
2024-02-02F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-02-02F0725, F0804, F0809, F0812Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-02-02F0550, F0554, F0600, F0609, F0610, F0641, F0684, F0695, F0726, F0761, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D

Why was COMPLETE CARE AT BRACKENVILLE LLC fined?

DateTypeAmount
2024-02-02Fine$16,801

How is COMPLETE CARE AT BRACKENVILLE LLC staffed relative to the DE average?

MeasureThis facilityDE average
Total nurse staffing hours per resident per day3.852894.34546
Total nursing staff turnover (%)51.941.3
Average number of residents per day99.190.1

Who owns COMPLETE CARE AT BRACKENVILLE LLC, and what chain is it in?

COMPLETE CARE AT BRACKENVILLE LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT BRACKENVILLE LLC and belongs to the COMPLETE CARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPC DE OPCOS LLCsince 06/01/2021
5% OR GREATER INDIRECT OWNERSHIP INTERESTPC WTA OPCO HOLDCO LLC, SMS 2021 TRUSTsince 06/01/2021
INDIRECT OWNERSHIP INTERESTSTEIN, SHALOMsince 06/01/2021
5% OR GREATER SECURITY INTERESTWELLTOWER INCsince 06/01/2021
MANAGING CONTROL - GOVERNING BODYSTEIN, SHALOMsince 06/01/2021
CORPORATE OFFICERSTEIN, SHALOMsince 06/01/2021
OPERATIONAL/MANAGERIAL CONTROLCOX, VICKIE, DIFILIPO, REBECCA, INGLIS, RONALD, MANSFIELD, MELISSA, RASTOGI, RITU, SILVERBERG, NISANELsince 01/30/2022
TRUSTEE OF THE SNFSTEIN, SHALOMsince 06/01/2021
ADP OF THE SNFAURORA GUARDIAN HOLDCO II CO-BORROWER, LLC, AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC, AURORA GUARDIAN HOLDCO II, LLC, AURORA GUARDIAN II REALTY, LLC, AURORA GUARDIAN PARTNERS II LLC, BRACKENVILLE CENTER REALTY, J & R FAMILY INVESTMENTS, LLC, L FRIEDMAN 2018 FAMILY TRUST, L FRIEDMAN FAMILY HOLDINGS LLC, LANDAU FAMILY INVESTMENT TRUST, M FRIEDMAN 2018 FAMILY TRUST, PC WTA ACQUISITION LLC, PC WTA MULTI-STATE LLC, PEACE CAPITAL HOLDINGS LLC, R&J FAMILY INVESTMENTS LLC, SMS 2021 TRUST, WELLTOWER INC, COX, VICKIE, DIFILIPO, REBECCA, INGLIS, RONALD, MANSFIELD, MELISSA, RASTOGI, RITU, SILVERBERG, NISANELsince 01/30/2022

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