COMPLETE CARE AT SILVER LAKE LLC
COMPLETE CARE AT SILVER LAKE LLC is a 120-bed nursing home in DOVER, Delaware. CMS has certified it for Medicare and Medicaid since 1984-05-10. It averages 116.7 residents a day.
What harm was found in the violations cited at COMPLETE CARE AT SILVER LAKE LLC?
CMS lists 30 health-inspection deficiencies for COMPLETE CARE AT SILVER LAKE LLC, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-23.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-23 | F0812, F0925 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2026-01-23 | F0558, F0605, F0656, F0676, F0677, F0684, F0686, F0690, F0880 | Reasonably accommodate the needs and preferences of each resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide and implement an infection prevention and control program. | D |
| 2025-01-23 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-01-23 | F0812, F0881 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. | F |
| 2025-01-23 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2025-01-23 | F0552, F0600, F0609, F0623, F0625, F0660, F0742, F0804 | Ensure that residents are fully informed and understand their health status, care and treatments. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Plan the resident's discharge to meet the resident's goals and needs. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| 2024-02-12 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| 2024-02-12 | F0644, F0656, F0688, F0791, F0842 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-02-12 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | C |
Why was COMPLETE CARE AT SILVER LAKE LLC fined?
| Date | Type | Amount |
|---|---|---|
| 2025-01-23 | Fine | $47,541 |
How is COMPLETE CARE AT SILVER LAKE LLC staffed relative to the DE average?
| Measure | This facility | DE average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.74717 | 4.34546 |
| Total nursing staff turnover (%) | 34.5 | 41.3 |
| Average number of residents per day | 116.7 | 90.1 |
Who owns COMPLETE CARE AT SILVER LAKE LLC, and what chain is it in?
COMPLETE CARE AT SILVER LAKE LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT SILVER LAKE LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC DE OPCOS LLC | since 06/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC WTA OPCO HOLDCO LLC, SMS 2021 TRUST | since 06/01/2021 |
| INDIRECT OWNERSHIP INTEREST | STEIN, SHALOM | since 06/01/2021 |
| 5% OR GREATER SECURITY INTEREST | WELLTOWER INC | since 07/30/2021 |
| MANAGING CONTROL - GOVERNING BODY | STEIN, SHALOM | since 06/01/2021 |
| CORPORATE OFFICER | STEIN, SHALOM | since 06/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | COX, VICKIE, MANSFIELD, MELISSA, RASTOGI, RITU, SILVERBERG, NISANEL, SMITH, STEVEN | since 05/29/2022 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 06/01/2021 |
| ADP OF THE SNF | AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC, AURORA GUARDIAN HOLDCO II, LLC, AURORA GUARDIAN II REALTY, LLC, AURORA GUARDIAN PARTNERS II LLC, HILLSIDE CENTER REALTY, LLC, J & R FAMILY INVESTMENTS, LLC, L FRIEDMAN 2018 FAMILY TRUST, L FRIEDMAN FAMILY HOLDINGS LLC, LANDAU FAMILY INVESTMENT TRUST, M FRIEDMAN 2018 FAMILY TRUST, PC WTA ACQUISITION LLC, PC WTA MULTI-STATE LLC, PEACE CAPITAL HOLDINGS LLC, R&J FAMILY INVESTMENTS LLC, SMS 2021 TRUST, WELLTOWER INC, BURNS, DONNA, MANSFIELD, MELISSA, RASTOGI, RITU, SMITH, STEVEN | since 04/18/2024 |
Were you or a family member harmed at COMPLETE CARE AT SILVER LAKE LLC?