DOUGLAS MANOR

CCN 075258 · WINDHAM NURSING & REHABILITATION LLC · For profit - Limited Liability company · RYDERS HEALTH MANAGEMENT chain · 90 certified beds · Northeastern Ct · CT


DOUGLAS MANOR is a 90-bed nursing home in WINDHAM, Connecticut. CMS has certified it for Medicare and Medicaid since 1976-04-08. It averages 82.3 residents a day.

What harm was found in the violations cited at DOUGLAS MANOR?

CMS lists 57 health-inspection deficiencies for DOUGLAS MANOR since 2020-02-05, 30 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-08.

Survey dateTagDeficiencySeverity
2026-04-08F0550, F0585Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2025-10-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-10-15F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2025-08-18F0645, F0655, F0684PASARR screening for Mental disorders or Intellectual Disabilities / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-04-22F0553, F0565, F0567, F0657, F0745, F0761, F0940Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to manage his or her financial affairs. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop, implement, and/or maintain an effective training program for all new and existing staff members.E
2025-04-22F0561, F0578, F0609, F0610, F0684, F0689, F0695, F0791, F0880Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide or obtain dental services for each resident. / Provide and implement an infection prevention and control program.D
2025-04-22F0570Assure the security of all personal funds of residents deposited with the facility.C
2025-04-22F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.B
2025-04-07F0609, F0656Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-12-06F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-07-30F0684, F0689Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-03-13F0585, F0726, F0810, F0812, F0880Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2023-03-13F0550, F0553, F0580, F0600, F0609, F0644, F0657, F0658, F0677, F0684, F0686, F0692, F0697, F0883, F0888Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Ensure staff are vaccinated for COVID-19D
2023-03-13F0641Ensure each resident receives an accurate assessment.B
2020-02-05F0812, F0883Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2020-02-05F0600, F0609, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2020-02-05F0730Observe each nurse aide's job performance and give regular training.B

Why was DOUGLAS MANOR fined?

DateTypeAmount
2025-10-15Fine$8,278

How is DOUGLAS MANOR staffed relative to the CT average?

MeasureThis facilityCT average
Total nurse staffing hours per resident per day3.574293.73452
Total nursing staff turnover (%)31.737.4
Average number of residents per day82.3103.1

Who owns DOUGLAS MANOR, and what chain is it in?

DOUGLAS MANOR is registered with CMS as For profit - Limited Liability company, operates under the legal business name WINDHAM NURSING & REHABILITATION LLC and belongs to the RYDERS HEALTH MANAGEMENT chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTSBRIGLIO, MARTIN, SCHWARTZ, RUSSELL, THOMAS, WILLIAMsince 05/17/2018
CORPORATE DIRECTORFARMER, MICHELLE, KRIJGSMAN, MICHAELsince 05/17/2018
OPERATIONAL/MANAGERIAL CONTROLFARMER, MICHELLE, KRIJGSMAN, MICHAELsince 05/17/2018

Were you or a family member harmed at DOUGLAS MANOR?