COOK WILLOW HEALTH & REHABILITATION CENTER, INC.
In PLYMOUTH, Connecticut, COOK WILLOW HEALTH & REHABILITATION CENTER, INC. is a nursing home with 60 certified beds, certified for Medicare and Medicaid since 1991-11-01. It averages 50.2 residents a day.
Has COOK WILLOW HEALTH & REHABILITATION CENTER, INC. been cited for violations?
CMS lists 23 health-inspection deficiencies for COOK WILLOW HEALTH & REHABILITATION CENTER, INC. since 2021-11-22, 20 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-04-29.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-29 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D |
| 2025-09-12 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-09-12 | F0609, F0610, F0657, F0658, F0689, F0849, F0880 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program. | D |
| 2025-09-12 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C |
| 2024-02-06 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-02-06 | F0656, F0657, F0677, F0690, F0695, F0919 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2024-02-06 | F0570, F0584, F0730 | Assure the security of all personal funds of residents deposited with the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Observe each nurse aide's job performance and give regular training. | B |
| 2021-11-22 | F0580, F0600 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| 2021-11-22 | F0641 | Ensure each resident receives an accurate assessment. | B |
How is COOK WILLOW HEALTH & REHABILITATION CENTER, INC. staffed?
| Measure | This facility | CT average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.97124 | 3.73452 |
| Total nursing staff turnover (%) | 40.8 | 37.4 |
| Average number of residents per day | 50.2 | 103.1 |
Who owns COOK WILLOW HEALTH & REHABILITATION CENTER, INC.?
COOK WILLOW HEALTH & REHABILITATION CENTER, INC. is registered with CMS as For profit - Corporation, operates under the legal business name COOK WILLOW CONVALESCENT HOSPITAL INC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | MACDONALD, SUSAN | since 07/01/1975 |
| CORPORATE DIRECTOR | MACDONALD, SUSAN | since 07/01/1975 |
| CORPORATE OFFICER | LE CLAIR, JENNESA, MACDONALD, SUSAN, MACDONALD, WALTER | since 01/15/1990 |
| OPERATIONAL/MANAGERIAL CONTROL | LE CLAIR, JENNESA, MACDONALD, SUSAN, OH, JONG GIL | since 03/18/1989 |
| ADP OF THE SNF | LE CLAIR, JENNESA, MACDONALD, SUSAN, OH, JONG GIL | since 01/30/2004 |
Were you or a family member harmed at COOK WILLOW HEALTH & REHABILITATION CENTER, INC.?