COMPLETE CARE AT MERIDEN
COMPLETE CARE AT MERIDEN is a 115-bed nursing home in MERIDEN, Connecticut. CMS has certified it for Medicare and Medicaid since 1972-03-01. It averages 106.8 residents a day.
What harm was found in the violations cited at COMPLETE CARE AT MERIDEN?
CMS lists 41 health-inspection deficiencies for COMPLETE CARE AT MERIDEN since 2021-11-17, 29 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-02-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-17 | F0759, F0842 | Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2026-02-17 | F0550, F0554, F0578, F0584, F0585, F0644, F0761, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2025-04-08 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-10-04 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2024-10-04 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-04-04 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-04-04 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E |
| 2024-04-04 | F0656, F0657, F0660, F0684, F0689, F0698, F0756, F0607, F0609, F0610 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2024-04-04 | F0842, F0851, F0868 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | B |
| 2024-02-22 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2021-11-17 | F0565, F0656, F0684, F0791, F0825 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide or obtain dental services for each resident. / Provide or get specialized rehabilitative services as required for a resident. | E |
| 2021-11-17 | F0610, F0686, F0695, F0726, F0761, F0812, F0814 | Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. | D |
Why was COMPLETE CARE AT MERIDEN fined?
| Date | Type | Amount |
|---|---|---|
| 2024-10-04 | Fine | $8,827 |
How is COMPLETE CARE AT MERIDEN staffed relative to the CT average?
| Measure | This facility | CT average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.33368 | 3.73452 |
| Total nursing staff turnover (%) | 31.6 | 37.4 |
| Average number of residents per day | 106.8 | 103.1 |
Who owns COMPLETE CARE AT MERIDEN, and what chain is it in?
COMPLETE CARE AT MERIDEN is registered with CMS as For profit - Corporation, operates under the legal business name COMPLETE CARE AT MERIDEN LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC CT OPCOS LLC | since 09/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC WTA OPCO HOLDCO LLC, SMS 2021 TRUST | since 09/01/2021 |
| W-2 MANAGING EMPLOYEE | HOCH, ROBERT | since 09/01/2021 |
| CORPORATE OFFICER | STEIN, SHALOM | since 09/01/2021 |
Were you or a family member harmed at COMPLETE CARE AT MERIDEN?