COMPLETE CARE AT KIMBERLY HALL-SOUTH

CCN 075237 · COMPLETE CARE AT KIMBERLY HALL SOUTH LLC · For profit - Limited Liability company · COMPLETE CARE chain · 180 certified beds · Capitol · CT


COMPLETE CARE AT KIMBERLY HALL-SOUTH is a 180-bed nursing home in WINDSOR, Connecticut. CMS has certified it for Medicare and Medicaid since 1975-11-01. It averages 104.0 residents a day.

What harm was found in the violations cited at COMPLETE CARE AT KIMBERLY HALL-SOUTH?

CMS lists 37 health-inspection deficiencies for COMPLETE CARE AT KIMBERLY HALL-SOUTH since 2019-10-24, 21 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-05-01.

Survey dateTagDeficiencySeverity
2025-05-01F0684, F0697Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services.D
2025-04-03F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-02-03F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.J
2025-02-03F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D
2025-01-14F0689, F0880Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program.D
2024-11-19F0561, F0578, F0580, F0636, F0684, F0698Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2024-11-19F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B
2024-09-13F0580, F0658, F0686Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-07-15F0580, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-07-03F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2023-10-19F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2022-05-23F0761, F0800, F0880Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Provide and implement an infection prevention and control program.E
2022-05-23F0625, F0657, F0689, F0883Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2022-05-23F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.B
2019-10-24F0677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2019-10-24F0561, F0656, F0658, F0686, F0757, F0791Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain dental services for each resident.D
2019-10-24F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.B

Why was COMPLETE CARE AT KIMBERLY HALL-SOUTH fined?

DateTypeAmount
2025-01-14Fine$14,728

How is COMPLETE CARE AT KIMBERLY HALL-SOUTH staffed?

MeasureThis facilityCT average
Total nurse staffing hours per resident per day3.743673.73452
Total nursing staff turnover (%)27.437.4
Average number of residents per day104.0103.1

Who owns COMPLETE CARE AT KIMBERLY HALL-SOUTH, and what chain is it in?

COMPLETE CARE AT KIMBERLY HALL-SOUTH is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT KIMBERLY HALL SOUTH LLC and belongs to the COMPLETE CARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPC GEN CT OPCO HOLDCO LLCsince 11/15/2022
5% OR GREATER INDIRECT OWNERSHIP INTERESTPC GEN CT OPCO TOPCO LLC, PC GEN CT TOPCO LLC, SMS 2021 TRUSTsince 11/15/2022
INDIRECT OWNERSHIP INTERESTDES CAPITAL LLC, JRK INVESTMENTS LLC, KLUGMAN, JACOB, STEIN, SHALOM, STERNBUCH, DANIELsince 11/15/2022
MANAGING CONTROL - GOVERNING BODYSTEIN, SHALOMsince 11/15/2022
CORPORATE OFFICERSTEIN, SHALOMsince 11/15/2022
OPERATIONAL/MANAGERIAL CONTROLGALLAGHER, JAMES, HOCH, ROBERT, LAGANA, KRISTIN, RUSSO, THOMAS, TETREAULT, MARNIEsince 11/15/2022
TRUSTEE OF THE SNFSTEIN, SHALOMsince 11/15/2022
ADP OF THE SNFDES CAPITAL LLC, JRK INVESTMENTS LLC, KIMBERLY HALL SOUTH PROPCO LLC, PC GEN CT TOPCO LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, GALLAGHER, JAMES, HOCH, ROBERT, KLUGMAN, JACOB, LAGANA, KRISTIN, MESSENGER, MONICA, RUSSO, THOMAS, STERNBUCH, DANIEL, TETREAULT, MARNIEsince 02/02/2024

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