COMPLETE CARE AT FOX HILL
COMPLETE CARE AT FOX HILL is a 120-bed nursing home in VERNON, Connecticut. CMS has certified it for Medicare and Medicaid since 1967-04-20. It averages 109.8 residents a day.
What harm was found in the violations cited at COMPLETE CARE AT FOX HILL?
CMS lists 40 health-inspection deficiencies for COMPLETE CARE AT FOX HILL since 2021-11-19, 37 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-03.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-03 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| 2026-03-03 | F0554, F0609, F0644, F0645, F0684, F0692, F0880, F0919 | Allow residents to self-administer drugs if determined clinically appropriate. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2026-03-03 | F0804, F0883 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | B |
| 2025-11-26 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2025-04-29 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| 2025-04-29 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| 2025-03-04 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-05-22 | F0550, F0725, F0812, F0880, F0887 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2024-05-22 | F0580, F0600, F0607, F0609, F0610, F0645, F0655, F0656, F0677, F0684, F0686, F0695, F0697, F0756 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / PASARR screening for Mental disorders or Intellectual Disabilities / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| 2024-04-26 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-02-29 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| 2024-02-01 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| 2021-11-19 | F0578, F0812, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | D |
Why was COMPLETE CARE AT FOX HILL fined?
| Date | Type | Amount |
|---|---|---|
| 2024-02-29 | Fine | $16,801 |
How is COMPLETE CARE AT FOX HILL staffed relative to the CT average?
| Measure | This facility | CT average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.49437 | 3.73452 |
| Total nursing staff turnover (%) | 37.4 | 37.4 |
| Average number of residents per day | 109.8 | 103.1 |
Who owns COMPLETE CARE AT FOX HILL, and what chain is it in?
COMPLETE CARE AT FOX HILL is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT FOX HILL LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC GEN CT OPCO HOLDCO LLC | since 11/15/2022 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC GEN CT OPCO TOPCO LLC, PC GEN CT TOPCO LLC, SMS 2021 TRUST | since 11/15/2022 |
| INDIRECT OWNERSHIP INTEREST | DES CAPITAL LLC, JRK INVESTMENTS LLC, KLUGMAN, JACOB, STEIN, SHALOM, STERNBUCH, DANIEL | since 11/15/2022 |
| MANAGING CONTROL - GOVERNING BODY | STEIN, SHALOM | since 11/15/2022 |
| CORPORATE OFFICER | STEIN, SHALOM | since 11/15/2022 |
| OPERATIONAL/MANAGERIAL CONTROL | GALLAGHER, JAMES, HILLIARD, JEFF, HOCH, ROBERT, LAGANA, KRISTIN, TETREAULT, MARNIE | since 11/15/2022 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 11/15/2022 |
| ADP OF THE SNF | DES CAPITAL LLC, FOX HILL PROPCO LLC, JRK INVESTMENTS LLC, PC GEN CT TOPCO LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, CARY, DONNA, GALLAGHER, JAMES, HILLIARD, JEFF, HOCH, ROBERT, KLUGMAN, JACOB, LAGANA, KRISTIN, STERNBUCH, DANIEL, TETREAULT, MARNIE | since 11/15/2022 |
Were you or a family member harmed at COMPLETE CARE AT FOX HILL?