WESTGATE GARDENS CARE CENTER

CCN 555208 · THYME HOLDINGS, LLC · For profit - Corporation · PACS GROUP chain · 140 certified beds · Tulare · CA


WESTGATE GARDENS CARE CENTER is a 140-bed nursing home in VISALIA, California. CMS has certified it for Medicare and Medicaid since 1985-10-02. It averages 134.4 residents a day.

What harm was found in the violations cited at WESTGATE GARDENS CARE CENTER?

CMS lists 53 health-inspection deficiencies for WESTGATE GARDENS CARE CENTER since 2019-10-24, 32 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-28.

Survey dateTagDeficiencySeverity
2026-05-28F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2026-04-09F0583Keep residents' personal and medical records private and confidential.D
2026-02-17F0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.D
2025-12-22F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-08-05F0580, F0698Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2025-07-01F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.D
2025-06-11F0607, F0656Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-06-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-05-15F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D
2025-04-07F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2025-03-28F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D
2025-02-24F0578, F0847, F0868Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyE
2025-02-24F0550, F0558, F0584, F0656, F0761, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-01-29F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-01-02F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-09-06F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2024-05-16F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.D
2024-05-02F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-04-23F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-11-29F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2023-08-21F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2023-08-15F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-08-15F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D
2023-04-20F0578, F0645, F0759, F0761, F0812, F0880Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2023-04-20F0580, F0641, F0644, F0676, F0690, F0692, F0695, F0757, F0803Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D
2019-10-24F0580, F0658, F0677, F0806, F0810, F0880Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Provide and implement an infection prevention and control program.D

Why was WESTGATE GARDENS CARE CENTER fined?

DateTypeAmount
2025-05-15Fine$10,317

How is WESTGATE GARDENS CARE CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.131474.51570
Total nursing staff turnover (%)45.336.7
Average number of residents per day134.487.9

Who owns WESTGATE GARDENS CARE CENTER, and what chain is it in?

WESTGATE GARDENS CARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name THYME HOLDINGS, LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
CONTRACTED MANAGING EMPLOYEEGROSSMAN, STEPHENsince 01/01/2010
W-2 MANAGING EMPLOYEEWALKER, JONATHANsince 08/14/2023
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHNsince 01/01/2024
OPERATIONAL/MANAGERIAL CONTROLWALKER, JONATHANsince 08/14/2023

Were you or a family member harmed at WESTGATE GARDENS CARE CENTER?