SANTA CRUZ POST ACUTE

CCN 056065 · SANTA CRUZIDENCE OPCO, LLC · For profit - Limited Liability company · PACS GROUP chain · 149 certified beds · Santa Cruz · CA


SANTA CRUZ POST ACUTE is a 149-bed nursing home in SANTA CRUZ, California. CMS has certified it for Medicare and Medicaid since 1972-08-01. It averages 143.7 residents a day.

What harm was found in the violations cited at SANTA CRUZ POST ACUTE?

CMS lists 83 health-inspection deficiencies for SANTA CRUZ POST ACUTE since 2020-01-24, 57 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-11.

Survey dateTagDeficiencySeverity
2026-05-11F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-03-11F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2026-02-26F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2026-02-26F0658, F0690Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-11-26F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2025-11-14F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-11-06F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-07-08F0552Ensure that residents are fully informed and understand their health status, care and treatments.D
2025-03-03F0656, F0684, F0690, F0700, F0725, F0726, F0755, F0756, F0757, F0758, F0759, F0761, F0804, F0812, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2025-03-03F0550, F0554, F0558, F0636, F0836Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Reasonably accommodate the needs and preferences of each resident. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.D
2024-12-26F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2024-12-26F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.D
2024-12-09F0677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2024-10-23F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.E
2024-10-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-08-06F0690, F0842Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-08-02F0656, F0684Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-07-31F0561, F0658, F0700Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Ensure services provided by the nursing facility meet professional standards of quality. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D
2024-07-05F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.E
2024-06-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-06-19F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.F
2024-06-18F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2024-06-18F0658Ensure services provided by the nursing facility meet professional standards of quality.E
2024-03-07F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2024-01-12F0658Ensure services provided by the nursing facility meet professional standards of quality.E
2024-01-12F0624, F0656Prepare residents for a safe transfer or discharge from the nursing home. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-11-30F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.E
2023-11-30F0658, F0684, F0692, F0711, F0842Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-10-13F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2023-05-12F0550, F0755, F0756, F0759, F0804, F0814Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Dispose of garbage and refuse properly.E
2023-05-12F0558, F0642, F0658, F0685, F0687, F0690, F0694, F0757, F0758, F0812, F0880Reasonably accommodate the needs and preferences of each resident. / Ensure a qualified health professional conducts resident assessments. / Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate foot care. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.D
2020-01-24F0694, F0695, F0755, F0758, F0759, F0761, F0812, F0880, F0919Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D

Why was SANTA CRUZ POST ACUTE fined 3 times?

DateTypeAmount
2025-11-06Fine$84,363
2025-03-03Fine$26,719
2024-03-07Fine$50,830

How is SANTA CRUZ POST ACUTE staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.864044.51570
Total nursing staff turnover (%)46.736.7
Average number of residents per day143.787.9

Who owns SANTA CRUZ POST ACUTE, and what chain is it in?

SANTA CRUZ POST ACUTE is registered with CMS as For profit - Limited Liability company, operates under the legal business name SANTA CRUZIDENCE OPCO, LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
CONTRACTED MANAGING EMPLOYEEBAYACA, FRANCISsince 07/01/2012
W-2 MANAGING EMPLOYEEWARR, BRANDONsince 08/10/2023
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHN, MURRAY, JASONsince 01/01/2024
OPERATIONAL/MANAGERIAL CONTROLHANCOCK, MARK, MURRAY, JASON, WARR, BRANDONsince 07/17/2017

Were you or a family member harmed at SANTA CRUZ POST ACUTE?