WESTWOOD POST ACUTE, SAN JOSE
WESTWOOD POST ACUTE, SAN JOSE is a 258-bed nursing home in SAN JOSE, California. CMS has certified it for Medicare and Medicaid since 1978-07-01. It averages 248.5 residents a day.
What harm was found in the violations cited at WESTWOOD POST ACUTE, SAN JOSE?
CMS lists 92 health-inspection deficiencies for WESTWOOD POST ACUTE, SAN JOSE since 2021-04-26, 76 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-10.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-10 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2026-05-29 | F0600, F0609 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2026-05-19 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
| 2026-05-15 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2026-05-14 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2026-05-08 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2026-04-22 | F0677, F0880 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program. | D |
| 2026-04-21 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2026-03-26 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-08-19 | F0558, F0826 | Reasonably accommodate the needs and preferences of each resident. / Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. | D |
| 2025-07-09 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-04-18 | F0880 | Provide and implement an infection prevention and control program. | F |
| 2025-04-18 | F0550, F0600, F0623, F0686, F0695, F0725, F0732, F0755, F0804, F0809, F0812, F0842 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-04-18 | F0583, F0645, F0656, F0684, F0687, F0757 | Keep residents' personal and medical records private and confidential. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate foot care. / Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| 2025-01-21 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D |
| 2024-12-23 | F0684, F0755 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-06-11 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2024-05-13 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-04-29 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2024-02-27 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| 2024-01-31 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2023-11-21 | F0700, F0800, F0802, F0804, F0812, F0813, F0880, F0908, F0925 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2023-11-21 | F0578, F0658, F0692, F0755, F0761 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2023-11-21 | F0550, F0638, F0641, F0644, F0676, F0679, F0684, F0685, F0688, F0690, F0695, F0698, F0756, F0758, F0759, F0806 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Assure that each resident’s assessment is updated at least once every 3 months. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| 2023-11-06 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2023-10-27 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2023-10-16 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| 2023-09-29 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2023-09-06 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| 2021-04-26 | F0761, F0880 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | F |
| 2021-04-26 | F0550, F0684, F0755, F0802, F0812, F0814 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. | E |
| 2021-04-26 | F0558, F0604, F0607, F0689, F0695, F0758, F0759, F0908 | Reasonably accommodate the needs and preferences of each resident. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Keep all essential equipment working safely. | D |
Why was WESTWOOD POST ACUTE, SAN JOSE fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2026-03-26 | Fine | $18,871 |
| 2026-03-26 | Fine | $13,065 |
How is WESTWOOD POST ACUTE, SAN JOSE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.44113 | 4.51570 |
| Total nursing staff turnover (%) | 45.8 | 36.7 |
| Average number of residents per day | 248.5 | 87.9 |
Who owns WESTWOOD POST ACUTE, SAN JOSE, and what chain is it in?
WESTWOOD POST ACUTE, SAN JOSE is registered with CMS as For profit - Limited Liability company, operates under the legal business name GLACIER BAY HOLDINGS LLC and belongs to the LINKS HEALTHCARE GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | MORALES, JAMES, MORALES, JUDITH | since 10/07/2019 |
| INDIRECT OWNERSHIP INTEREST | CLAWSON, SCOTT, EARL, STEVEN, SANOFSKY, JACK | since 10/07/2019 |
| 5% OR GREATER SECURITY INTEREST | FORBRIGHT BANK | since 10/07/2019 |
| CORPORATE OFFICER | ANDERSON, CHAD | since 10/07/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | LINKS HEALTHCARE GROUP LLC, LINKS SUPPORT SERVICES, LLC, ANDERSON, CHAD, BEARDSLEY, MARY, BERNHOLZ, VICTORIA, CARTER, MELISSA, DEGUZMAN, MYRNA, ERENO, MARICEL, FROJELIN, ANTONETTE, PALMER, ALEXANDER, RODRIGUEZ, CURTIS, SABOUNCHI, SAMAN, TILFORD, TOBY | since 10/07/2019 |
| ADP OF THE SNF | 1601 PETERSEN AVENUE LLC, EIDE BAILLY LLP, LINKS HEALTHCARE GROUP LLC, LINKS SUPPORT SERVICES, LLC, ANDERSON, CHAD, BEARDSLEY, MARY, BERNHOLZ, VICTORIA, CARTER, MELISSA, DEGUZMAN, MYRNA, ERENO, MARICEL, FROJELIN, ANTONETTE, PALMER, ALEXANDER, RODRIGUEZ, CURTIS, SABOUNCHI, SAMAN, TILFORD, TOBY | since 08/26/2025 |
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