WEBSTER HOUSE
WEBSTER HOUSE, in PALO ALTO, California, holds 145 certified beds and has been certified for Medicare and Medicaid since 1983-06-08, averaging 63.7 residents a day.
Has WEBSTER HOUSE been cited for violations?
CMS lists 23 health-inspection deficiencies for WEBSTER HOUSE since 2019-11-15, 3 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-06-09.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-09 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2025-01-30 | F0761, F0880 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2023-02-27 | F0700, F0759, F0761, F0804, F0812 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-02-27 | F0637, F0684, F0686, F0689, F0693, F0755, F0758, F0760, F0851, F0880 | Assess the resident when there is a significant change in condition / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. / Provide and implement an infection prevention and control program. | D |
| 2019-11-15 | F0804, F0812 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2019-11-15 | F0761, F0790, F0880 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide routine and 24-hour emergency dental care for each resident. / Provide and implement an infection prevention and control program. | D |
How is WEBSTER HOUSE staffed?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 5.05030 | 4.51570 |
| Total nursing staff turnover (%) | 20.6 | 36.7 |
| Average number of residents per day | 63.7 | 87.9 |
Who owns WEBSTER HOUSE, and what chain is it in?
WEBSTER HOUSE is registered with CMS as Non profit - Corporation, operates under the legal business name FRONT PORCH COMMUNITIES AND SERVICES and belongs to the FRONT PORCH chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | FRONT PORCH COMMUNITIES AND SERVICES | since 04/01/2022 |
| CORPORATE DIRECTOR | DURANTEAU, NANCY, FORTE, VINCENT, HANDY, JOANNE, JACOBS, LAURA, KROEKER, KEVIN, MCGOVERN, MARION, SPENCER, PETER, TONNU, DIEMLAN, WESSON, OLIVER, WHITTAKER, SUSAN | since 01/01/2017 |
| CORPORATE OFFICER | KELLY, SEAN, SALVADOR, EDUARDO, VRANICH, RACHEL | since 03/06/2023 |
| OPERATIONAL/MANAGERIAL CONTROL | AKOPYAN, GEVORK, DUNN, MICHAEL, FREDERICK, MELISSA, ICHIEN, CHRISTOPHER, JORDAN, MARIA, KELLY, SEAN, MACANGO, SUSAN, MCMULLIN, MARY, OLSON, KARI, SALVADOR, EDUARDO | since 03/01/2026 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | MERKIN, NICKOLAS, NELSON, HARRY, PENNINGTON, PAIGE | since 11/12/2025 |
| ADP OF THE SNF | FRONT PORCH COMMUNITIES AND SERVICES, DUNN, MICHAEL, FREDERICK, MELISSA | since 04/01/2022 |