THE TERRACES OF LOS GATOS

Continuing care retirement community · CCN 555547 · HUMANGOOD NORCAL · Non profit - Corporation · HUMANGOOD chain · 59 certified beds · Santa Clara · CA


THE TERRACES OF LOS GATOS is a 59-bed nursing home in LOS GATOS, California. CMS has certified it for Medicare and Medicaid since 1993-03-12. It averages 48.3 residents a day.

What harm was found in the violations cited at THE TERRACES OF LOS GATOS?

CMS lists 30 health-inspection deficiencies for THE TERRACES OF LOS GATOS since 2019-12-19, 5 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2024-03-21.

Survey dateTagDeficiencySeverity
2024-03-21F0684, F0755Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2023-11-09F0658Ensure services provided by the nursing facility meet professional standards of quality.G
2023-11-09F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-08-22F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2022-11-14F0684, F0757, F0812, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2022-11-14F0607, F0641, F0689, F0695, F0758, F0759, F0761, F0882Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure each resident receives an accurate assessment. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.D
2019-12-19F0686, F0689Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2019-12-19F0880Provide and implement an infection prevention and control program.E
2019-12-19F0623, F0625, F0656, F0657, F0695, F0697, F0755, F0757, F0758, F0761Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D

Why was THE TERRACES OF LOS GATOS fined 2 times?

DateTypeAmount
2023-11-09Fine$8,190
2023-08-22Fine$24,297

How is THE TERRACES OF LOS GATOS staffed?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.725934.51570
Total nursing staff turnover (%)30.436.7
Average number of residents per day48.387.9

Who owns THE TERRACES OF LOS GATOS, and what chain is it in?

THE TERRACES OF LOS GATOS is registered with CMS as Non profit - Corporation, operates under the legal business name HUMANGOOD NORCAL and belongs to the HUMANGOOD chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTHUMANGOOD NORCALsince 03/12/1993
5% OR GREATER INDIRECT OWNERSHIP INTERESTHUMANGOODsince 05/01/2016
5% OR GREATER SECURITY INTERESTU.S. BANKsince 04/01/2018
CORPORATE DIRECTORBAKER, JUDITH, BATTISON, WILLIAM, BROWN, HERMAN, CHRISTOPHERSON, JOANNE, FELLER, IRENE, GRIFFITH, ALAN, HOLMES, MICHELLE, KELLEY, ALBERT, ROTH, SHARONsince 02/03/2011
CORPORATE OFFICERBROWN, HERMAN, COCHRANE, JOHN, GHASSEMI, BETHANY, MCDONALD, ANDREW, OGUS, DANIEL, VANGELISTO, GWENsince 01/01/2020
OPERATIONAL/MANAGERIAL CONTROLHUMANGOOD NORCAL, HUMANGOOD SOCAL, BORELA, JINKY, COCHRANE, JOHN, DHARMAJI, REKHA, GHASSEMI, BETHANY, GONZALES, DEBORAH, MCDONALD, ANDREW, OGUS, DANIEL, PENROD, WILLIAM, VANGELISTO, GWENsince 01/01/2020
ADP OF THE SNFBAKER TILLY ADVISORY GROUP, LP, BAKER TILLY US LLP, HANSEN, HUMANGOOD, HUMANGOOD NORCAL, HUMANGOOD SOCAL, U.S. BANK, WASHINGTON FEDERAL, BORELA, JINKY, DHARMAJI, REKHA, PENROD, WILLIAM, VANGELISTO, GWENsince 01/01/1969

Were you or a family member harmed at THE TERRACES OF LOS GATOS?