THE TERRACES AT LOS ALTOS HEALTH FACILITY
THE TERRACES AT LOS ALTOS HEALTH FACILITY is a nursing home in LOS ALTOS, California. It holds 30 certified beds and has been certified for Medicare and Medicaid since 1967-01-01. It averages 28.5 residents a day.
Has THE TERRACES AT LOS ALTOS HEALTH FACILITY been cited for violations?
CMS lists 38 health-inspection deficiencies for THE TERRACES AT LOS ALTOS HEALTH FACILITY since 2023-03-10, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2025-08-01.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-08-01 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-08-01 | F0640, F0880 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide and implement an infection prevention and control program. | E |
| 2025-08-01 | F0605, F0628, F0655, F0656, F0757, F0759, F0761, F0842 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-11-20 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| 2024-09-25 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-05-21 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-04-09 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | F |
| 2024-04-09 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-04-09 | F0609, F0658, F0686, F0755, F0758, F0880, F0883 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-01-26 | F0755, F0760, F0761 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2023-03-10 | F0578, F0623, F0755, F0812, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2023-03-10 | F0554, F0655, F0656, F0658, F0758, F0759, F0761 | Allow residents to self-administer drugs if determined clinically appropriate. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
How is THE TERRACES AT LOS ALTOS HEALTH FACILITY staffed?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 5.45452 | 4.51570 |
| Total nursing staff turnover (%) | 47.1 | 36.7 |
| Average number of residents per day | 28.5 | 87.9 |
Who owns THE TERRACES AT LOS ALTOS HEALTH FACILITY, and what chain is it in?
THE TERRACES AT LOS ALTOS HEALTH FACILITY is registered with CMS as Non profit - Corporation, operates under the legal business name HUMANGOOD NORCAL and belongs to the HUMANGOOD chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | HUMANGOOD NORCAL | since 01/01/1967 |
| 5% OR GREATER SECURITY INTEREST | U.S. BANK | since 04/01/2018 |
| CORPORATE DIRECTOR | BAKER, JUDITH, BATTISON, WILLIAM, BROWN, HERMAN, CHRISTOPHERSON, JOANNE, FELLER, IRENE, GRIFFITH, ALAN, HOLMES, MICHELLE, KELLEY, ALBERT, ROTH, SHARON | since 01/26/2021 |
| CORPORATE OFFICER | BROWN, HERMAN, COCHRANE, JOHN, GHASSEMI, BETHANY, MCDONALD, ANDREW, OGUS, DANIEL | since 01/01/2020 |
| OPERATIONAL/MANAGERIAL CONTROL | HUMANGOOD NORCAL, HUMANGOOD SOCAL, BROWN, HERMAN, COCHRANE, JOHN, GHASSEMI, BETHANY, GONZALES, DEBORAH, GRIFFITH, ALAN, HAGGERTY, KEVIN, MCDONALD, ANDREW, OGUS, DANIEL, OKUMU, JACQUELINE, SKRYPKAR, ANDRII, VANGELISTO, GWEN | since 01/01/1967 |
| ADP OF THE SNF | BAKER TILLY ADVISORY GROUP LP, BAKER TILLY US LLP, HUMANGOOD, HUMANGOOD NORCAL, HUMANGOOD SOCAL, U.S. BANK, WASHINGTON FEDERAL, HAGGERTY, KEVIN, OKUMU, JACQUELINE, SKRYPKAR, ANDRII, VANGELISTO, GWEN | since 01/01/1967 |
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