THE REDWOODS POST-ACUTE
THE REDWOODS POST-ACUTE is a 152-bed nursing home in SAN JOSE, California. CMS has certified it for Medicare and Medicaid since 1970-05-06. It averages 143.2 residents a day.
What harm was found in the violations cited at THE REDWOODS POST-ACUTE?
CMS lists 55 health-inspection deficiencies for THE REDWOODS POST-ACUTE since 2019-08-15, 15 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-05-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-18 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-01-17 | F0758, F0759, F0812, F0814 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. | E |
| 2025-01-17 | F0578, F0656, F0684, F0755, F0757 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| 2024-10-25 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| 2024-06-25 | F0559, F0641, F0684 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-04-11 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2023-02-14 | F0880 | Provide and implement an infection prevention and control program. | K |
| 2023-02-14 | F0658, F0726, F0755, F0759, F0760, F0761, F0812, F0921 | Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2023-02-14 | F0550, F0582, F0584, F0623, F0640, F0641, F0656, F0684, F0690, F0698, F0740, F0756, F0758, F0813 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D |
| 2019-08-15 | F0803, F0812, F0880 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2019-08-15 | F0552, F0580, F0584, F0623, F0637, F0656, F0684, F0689, F0698, F0755, F0757, F0800, F0814, F0849 | Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Assess the resident when there is a significant change in condition / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Dispose of garbage and refuse properly. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
How is THE REDWOODS POST-ACUTE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.46578 | 4.51570 |
| Total nursing staff turnover (%) | 30.8 | 36.7 |
| Average number of residents per day | 143.2 | 87.9 |
Who owns THE REDWOODS POST-ACUTE, and what chain is it in?
THE REDWOODS POST-ACUTE is registered with CMS as For profit - Corporation, operates under the legal business name BETTER CARE INC and belongs to the LINKS HEALTHCARE GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | BETTER CARE INC | since 07/02/2017 |
| 5% OR GREATER SECURITY INTEREST | BETTER CARE INC, FORBRIGHT BANK | since 07/02/2017 |
| CORPORATE DIRECTOR | TILFORD, TOBY | since 07/02/2017 |
| CORPORATE OFFICER | TILFORD, TOBY | since 07/02/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | HOUSE, JOSH, RODRIGUEZ, CURTIS, SABOUNCHI, SAMAN, TILFORD, TOBY | since 07/02/2017 |
| GENERAL PARTNERSHIP INTEREST | CLAWSON, SCOTT, EARL, STEVEN, SANOFSKY, JACK | since 07/02/2017 |
| ADP OF THE SNF | BETTER CARE INC, EIDE BAILLY LLP, ANDERSON, CHAD, BEARDSLEY, MARY, BERNHOLZ, VICTORIA, BROWN-GIPSON, TANYA, CARTER, MELISSA, DEGUZMAN, MYRNA, FROJELIN, ANTONETTE, HOUSE, JOSH, RAMIREZ, SHARON, SABOUNCHI, SAMAN, SUBIA, ELLEN | since 04/01/2023 |
Were you or a family member harmed at THE REDWOODS POST-ACUTE?