CRYSTAL CREEK POST-ACUTE
CRYSTAL CREEK POST-ACUTE is a 152-bed nursing home in STOCKTON, California. CMS has certified it for Medicare and Medicaid since 1991-06-19. It averages 146.4 residents a day.
What harm was found in the violations cited at CRYSTAL CREEK POST-ACUTE?
CMS lists 61 health-inspection deficiencies for CRYSTAL CREEK POST-ACUTE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-16.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-16 | F0641, F0697, F0755 | Ensure each resident receives an accurate assessment. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2026-01-30 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-12-19 | F0558, F0657, F0692, F0812, F0883 | Reasonably accommodate the needs and preferences of each resident. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | E |
| 2025-12-19 | F0550, F0578, F0605, F0656, F0697, F0700, F0790, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe, appropriate pain management for a resident who requires such services. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide routine and 24-hour emergency dental care for each resident. / Provide and implement an infection prevention and control program. | D |
| 2025-11-18 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2025-09-23 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E |
| 2025-04-24 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2025-01-24 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-11-08 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-11-08 | F0558, F0689, F0804, F0849, F0880 | Reasonably accommodate the needs and preferences of each resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program. | E |
| 2024-11-08 | F0550, F0580, F0583, F0641, F0646, F0656, F0685, F0755, F0759, F0761, F0806, F0825 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Keep residents' personal and medical records private and confidential. / Ensure each resident receives an accurate assessment. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Assist a resident in gaining access to vision and hearing services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide or get specialized rehabilitative services as required for a resident. | D |
| 2024-09-23 | F0803, F0804, F0805, F0812 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| 2024-07-05 | F0712, F0745 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| 2023-11-22 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E |
| 2023-10-13 | F0761, F0801, F0812 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-10-13 | F0558, F0645, F0695, F0755, F0758, F0842, F0880, F0921 | Reasonably accommodate the needs and preferences of each resident. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2023-10-13 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B |
| 2023-08-24 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2023-08-22 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
How is CRYSTAL CREEK POST-ACUTE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.04522 | 4.51570 |
| Total nursing staff turnover (%) | 42.4 | 36.7 |
| Average number of residents per day | 146.4 | 87.9 |
Who owns CRYSTAL CREEK POST-ACUTE, and what chain is it in?
CRYSTAL CREEK POST-ACUTE is registered with CMS as For profit - Limited Liability company, operates under the legal business name QUAIL LAKE HOLDINGS LLC and belongs to the LINKS HEALTHCARE GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER SECURITY INTEREST | FORBRIGHT BANK | since 08/01/2025 |
| CORPORATE OFFICER | RODRIGUEZ, CURTIS, TILFORD, TOBY | since 08/01/2025 |
| OPERATIONAL/MANAGERIAL CONTROL | LINKS HEALTHCARE GROUP LLC, LINKS SUPPORT SERVICES, LLC, CHAN, ALEXANDER, FROJELIN, ANTONETTE, HOLLAND, ARMAND, ONIA, CAROUSEL, RODRIGUEZ, CURTIS, TILFORD, TOBY | since 08/01/2025 |
| ADP OF THE SNF | EIDE BAILLY LLP, LINKS HEALTHCARE GROUP LLC, LINKS SUPPORT SERVICES, LLC, WAGNER HTS LLC, CHAN, ALEXANDER, FROJELIN, ANTONETTE, HOLLAND, ARMAND, ONIA, CAROUSEL, RODRIGUEZ, CURTIS, TILFORD, TOBY | since 07/28/2025 |
Were you or a family member harmed at CRYSTAL CREEK POST-ACUTE?