Highland Palms Healthcare Center

CCN 056024 · CEDAR HOLDING LLC · San Bernardino · CA · For profit - Limited Liability company · PACS GROUP chain · 99 certified beds


Highland Palms Healthcare Center, in Highland, California, holds 99 certified beds and has been certified for Medicare and Medicaid since 1973-01-01, averaging 91.2 residents a day.

Has Highland Palms Healthcare Center been cited for violations?

CMS lists 29 health-inspection deficiencies for Highland Palms Healthcare Center since 2022-10-28, 20 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-04-30.

Survey dateTagDeficiencySeverity
2026-04-30F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2026-04-30F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2026-04-30F0583, F0645, F0761Keep residents' personal and medical records private and confidential. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2026-03-17F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2024-10-31F0637, F0656, F0693, F0695, F0755, F0761, F0880Assess the resident when there is a significant change in condition / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2024-09-26F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-08-26F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-06-05F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-02-22F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-11-30F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2022-10-28F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2022-10-28F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2022-10-28F0550, F0640, F0646, F0656, F0689, F0697, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services. / Provide and implement an infection prevention and control program.D

How is Highland Palms Healthcare Center staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.829224.51570
Total nursing staff turnover (%)39.336.7
Average number of residents per day91.287.9

Who owns Highland Palms Healthcare Center, and what chain is it in?

Highland Palms Healthcare Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name CEDAR HOLDING LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
CONTRACTED MANAGING EMPLOYEESIVAPALAN, SIVAKAMIsince 01/06/2014
W-2 MANAGING EMPLOYEEDRIGGS, DANIELsince 11/06/2021
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHNsince 01/01/2024

Were you or a family member harmed at Highland Palms Healthcare Center?