Highland Care Center of Redlands
Certified for Medicare and Medicaid since 1971-12-31, Highland Care Center of Redlands is a 80-bed nursing home in Redlands, California, averaging 75.4 residents a day.
Has Highland Care Center of Redlands been cited for violations?
CMS lists 45 health-inspection deficiencies for Highland Care Center of Redlands since 2022-07-29, 33 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-06-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-11 | F0552, F0641, F0684, F0688 | Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E |
| 2026-06-11 | F0628, F0640, F0656, F0658, F0695, F0700, F0755, F0761, F0814 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Dispose of garbage and refuse properly. | D |
| 2025-09-26 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2025-09-25 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| 2025-03-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-02-21 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-02-21 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| 2025-02-21 | F0688, F0695, F0755, F0761, F0803, F0880, F0908, F0919 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2025-02-21 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| 2024-11-14 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-08-22 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2023-12-18 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D |
| 2023-09-12 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2023-08-12 | F0600, F0607 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2022-07-29 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2022-07-29 | F0550, F0557, F0578, F0641, F0689, F0695, F0726, F0755, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2022-07-29 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
How is Highland Care Center of Redlands staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.30023 | 4.51570 |
| Total nursing staff turnover (%) | 48.5 | 36.7 |
| Average number of residents per day | 75.4 | 87.9 |
Who owns Highland Care Center of Redlands, and what chain is it in?
Highland Care Center of Redlands is registered with CMS as For profit - Limited Liability company, operates under the legal business name AG REDLANDS LLC and belongs to the CAMBRIDGE HEALTHCARE SERVICES chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | AG FACILITIES OPERATIONS, LLC | since 08/11/2003 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | IRA E SMEDRA LIVING TRUST, WIN WIN ENTERPRISES, LLC | since 08/11/2003 |
| MANAGING CONTROL - GOVERNING BODY | LATTERELL, KYLE, VIDALES, MIGUEL | since 03/01/2021 |
| CORPORATE OFFICER | WINTNER, JACOB | since 08/11/2003 |
| OPERATIONAL/MANAGERIAL CONTROL | CAMBRIDGE HEALTHCARE SERVICES LLC, CONSOLIDATED INDUSTRIES, INC., PREFERRED BANK, BUTENKO, JULIE, CAPELA, HEIDI, CHIMWAZA, PEARSON, HASSELL, LANCE, LATTERELL, KYLE, LUTZ, LINDA, PAI, SHANTHARAM, SALAZAR, PAULINA, VIDALES, MIGUEL, WINTNER, JACOB | since 02/01/2012 |
| ADP OF THE SNF | CAMBRIDGE HEALTHCARE SERVICES LLC, CONSOLIDATED INDUSTRIES, INC., PREFERRED BANK, BUTENKO, JULIE, CAPELA, HEIDI, HASSELL, LANCE, LATTERELL, KYLE, LUTZ, LINDA, PAI, SHANTHARAM, SALAZAR, PAULINA, VIDALES, MIGUEL, WINTNER, JACOB | since 02/01/2012 |
Were you or a family member harmed at Highland Care Center of Redlands?