Del Rosa Villa

CMS abuse icon · CCN 555195 · DEL ROSA VILLAIDENCE OPCO LLC · For profit - Limited Liability company · PACS GROUP chain · 104 certified beds · San Bernardino · CA


Del Rosa Villa is a 104-bed nursing home in San Bernardino, California. CMS has certified it for Medicare and Medicaid since 1984-09-10. It averages 91.7 residents a day.

What harm was found in the violations cited at Del Rosa Villa?

CMS lists 34 health-inspection deficiencies for Del Rosa Villa, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-24.

Survey dateTagDeficiencySeverity
2026-06-24F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.D
2026-02-12F0558, F0656, F0677, F0689, F0695, F0804, F0880, F0925Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2025-09-10F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D
2025-08-13F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-03-20F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2025-02-27F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-01-24F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E
2025-01-24F0623, F0755, F0812, F0880Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.D
2024-11-13F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-09-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-09-17F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-12-13F0759Ensure medication error rates are not 5 percent or greater.E
2023-12-13F0553, F0583, F0607, F0609, F0636, F0638, F0641, F0646, F0700, F0757, F0880, F0883Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Keep residents' personal and medical records private and confidential. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months. / Ensure each resident receives an accurate assessment. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D

Why was Del Rosa Villa fined?

DateTypeAmount
2024-11-13Fine$43,930

How is Del Rosa Villa staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.839804.51570
Total nursing staff turnover (%)49.136.7
Average number of residents per day91.787.9

Who owns Del Rosa Villa, and what chain is it in?

Del Rosa Villa is registered with CMS as For profit - Limited Liability company, operates under the legal business name DEL ROSA VILLAIDENCE OPCO LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPROVIDENCE GROUP OF SOUTHERN CALIFORNIA LLCsince 01/01/2015
CONTRACTED MANAGING EMPLOYEEESKANDER, ASHRAFsince 06/02/2018
W-2 MANAGING EMPLOYEEJENKINS, NICOLETTAsince 09/01/2023
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHNsince 01/01/2024
OPERATIONAL/MANAGERIAL CONTROLJENKINS, NICOLETTAsince 09/01/2023

Were you or a family member harmed at Del Rosa Villa?