Brookside Healthcare Center, Redlands

CCN 056372 · REDBROOK HEALTHCARE ASSOCIATES LLC · San Bernardino · CA · For profit - Corporation · THE ENSIGN GROUP chain · 97 certified beds


Brookside Healthcare Center, Redlands, in Redlands, California, holds 97 certified beds and has been certified for Medicare and Medicaid since 1981-01-01, averaging 81.5 residents a day.

Has Brookside Healthcare Center, Redlands been cited for violations?

CMS lists 32 health-inspection deficiencies for Brookside Healthcare Center, Redlands since 2019-07-18, 17 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2024-10-25.

Survey dateTagDeficiencySeverity
2024-10-25F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-10-25F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2024-10-25F0655, F0656, F0679, F0684, F0695, F0726, F0745, F0757, F0836Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.D
2024-09-04F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-07-11F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2024-01-03F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2023-11-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-09-30F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2022-04-22F0812, F0814Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly.F
2022-04-22F0725, F0755, F0803, F0880Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program.E
2022-04-22F0578, F0684, F0686, F0689, F0698, F0761Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2019-07-18F0585, F0812Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2019-07-18F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D

How is Brookside Healthcare Center, Redlands staffed?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.539214.51570
Total nursing staff turnover (%)35.136.7
Average number of residents per day81.587.9

Who owns Brookside Healthcare Center, Redlands, and what chain is it in?

Brookside Healthcare Center, Redlands is registered with CMS as For profit - Corporation, operates under the legal business name REDBROOK HEALTHCARE ASSOCIATES LLC and belongs to the THE ENSIGN GROUP chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYHAGE, JEAN, MORA, MICHELLEsince 09/14/2015
CORPORATE OFFICERBURNAM, SOON, KEETCH, CHAD, WILLITS, ADAMsince 01/01/2014
OPERATIONAL/MANAGERIAL CONTROLHAGE, JEAN, MORA, MICHELLEsince 09/14/2015
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFPORT, BARRYsince 09/11/2025
ADP OF THE SNFENSIGN SERVICES INC, SIENA HEALTH HOLDINGS LLC, STANDARD BEARER HEALTHCARE OP, LP, THE ENSIGN GROUP INC, HAGE, JEAN, MORA, MICHELLEsince 01/01/2022

Were you or a family member harmed at Brookside Healthcare Center, Redlands?