North Pointe Care Center

CMS abuse icon · Sacramento · CA · For profit - Limited Liability company · PACS GROUP chain · 161 certified beds · CCN 555400 · NORTH SACRAMENTO HEALTHCARE, LLC


North Pointe Care Center operates 161 certified beds in Sacramento, California. Its Medicare and Medicaid certification dates to 1990-01-01. It averages 155.1 residents a day.

What harm was found in the violations cited at North Pointe Care Center?

CMS lists 69 health-inspection deficiencies for North Pointe Care Center since 2021-07-09, 63 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-11.

Survey dateTagDeficiencySeverity
2026-06-11F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D
2026-03-27F0600, F0609, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-03-04F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2026-01-09F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2026-01-09F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-01-09F0699, F0880Provide care or services that was trauma informed and/or culturally competent. / Provide and implement an infection prevention and control program.E
2026-01-09F0600, F0604, F0609, F0610, F0657, F0677, F0690, F0695, F0808, F0921Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2026-01-09F0911, F0912Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2025-09-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-07-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-01-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-09-13F0550, F0578, F0584, F0755, F0758, F0759, F0760, F0761, F0812, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-09-13F0554, F0583, F0658, F0677, F0679, F0685, F0688Allow residents to self-administer drugs if determined clinically appropriate. / Keep residents' personal and medical records private and confidential. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D
2024-09-13F0911, F0912Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2024-08-01F0600, F0656Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-07-17F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-07-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-07-10F0692Provide enough food/fluids to maintain a resident's health.D
2024-07-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.E
2024-07-02F0580, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-06-28F0552, F0689Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-04-11F0880Provide and implement an infection prevention and control program.D
2024-02-20F0911, F0912Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2024-01-03F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2023-12-06F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-10-13F0656, F0689, F0741Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D
2023-08-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2021-07-09F0880Provide and implement an infection prevention and control program.F
2021-07-09F0557, F0689, F0917Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.D
2021-07-09F0911, F0912Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B

Why was North Pointe Care Center fined?

DateTypeAmount
2026-01-09Fine$24,115

Has North Pointe Care Center had payment denied by Medicare more than once?

Payment denial startLength in days
2026-02-073
2024-08-072

How is North Pointe Care Center staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.689424.51570
Total nursing staff turnover (%)37.736.7
Average number of residents per day155.187.9

Who owns North Pointe Care Center, and what chain is it in?

North Pointe Care Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name NORTH SACRAMENTO HEALTHCARE, LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTCAPITAL SNF HOLDING COMPANY, LLCsince 06/30/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTPROVIDENCE GROUP NH, LLCsince 06/30/2023
CONTRACTED MANAGING EMPLOYEEXIONG, GLENsince 01/01/2017
W-2 MANAGING EMPLOYEECOCKETT, JUDDsince 09/05/2023
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHNsince 01/01/2024

Were you or a family member harmed at North Pointe Care Center?