PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER
PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER is a 99-bed nursing home in GARDEN GROVE, California. CMS has certified it for Medicare and Medicaid since 1980-01-01. It averages 93.2 residents a day.
What harm was found in the violations cited at PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER?
CMS lists 34 health-inspection deficiencies for PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER since 2022-11-23, 28 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-17 | F0610 | Respond appropriately to all alleged violations. | D |
| 2025-11-04 | F0726, F0755 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G |
| 2025-06-12 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| 2025-05-05 | F0761, F0880 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | E |
| 2025-05-05 | F0554, F0605, F0656, F0679, F0684, F0688, F0692, F0693, F0695, F0755, F0812, F0908 | Allow residents to self-administer drugs if determined clinically appropriate. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Keep all essential equipment working safely. | D |
| 2025-05-05 | F0578, F0803, F0804, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| 2024-04-11 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2024-04-11 | F0684, F0842 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2023-12-22 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| 2023-12-22 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| 2022-11-23 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2022-11-23 | F0578, F0692, F0695, F0759, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
How is PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER staffed?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 5.23489 | 4.51570 |
| Total nursing staff turnover (%) | 42.3 | 36.7 |
| Average number of residents per day | 93.2 | 87.9 |
Who owns PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER, and what chain is it in?
PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name STRAWBERRY POND HEALTHCARE LLC and belongs to the THE ENSIGN GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | CRUZ, MELODY, LE, CHINH | since 04/01/2025 |
| CORPORATE DIRECTOR | WILLITS, ADAM | since 09/11/2024 |
| CORPORATE OFFICER | BURNAM, SOON, LOOPER, WILLIAM, SATO, AMI, WILLITS, ADAM | since 09/11/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | CRUZ, MELODY | since 04/01/2025 |
| ADP OF THE SNF | CRUZ, MELODY, LE, CHINH | since 03/19/2025 |
Were you or a family member harmed at PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER?