ALTA GARDENS CARE CENTER

CCN 555473 · ALTA CARE CENTER, LLC · For profit - Limited Liability company · WINDSOR chain · 129 certified beds · Orange · CA


ALTA GARDENS CARE CENTER is a 129-bed nursing home in GARDEN GROVE, California. CMS has certified it for Medicare and Medicaid since 1999-07-30. It averages 117.6 residents a day.

What harm was found in the violations cited at ALTA GARDENS CARE CENTER?

CMS lists 59 health-inspection deficiencies for ALTA GARDENS CARE CENTER since 2022-09-20, 49 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-01.

Survey dateTagDeficiencySeverity
2026-06-01F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.D
2026-03-11F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2026-02-18F0552, F0605, F0812, F0880Ensure that residents are fully informed and understand their health status, care and treatments. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2026-02-18F0584, F0600, F0656, F0684, F0686, F0689, F0692, F0694, F0697, F0698, F0755, F0761, F0802, F0803, F0807, F0813, F0842, F0908Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Keep all essential equipment working safely.D
2026-02-18F0645, F0657, F0695, F0838PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe and appropriate respiratory care for a resident when needed. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.B
2025-02-18F0694, F0803Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E
2025-02-18F0689, F0693, F0695, F0697, F0698, F0755, F0757, F0758, F0759, F0802, F0812, F0813, F0880Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program.D
2025-02-18F0578, F0625, F0761, F0814Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Dispose of garbage and refuse properly.B
2025-01-07F0880Provide and implement an infection prevention and control program.B
2024-06-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2022-09-20F0803, F0812Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2022-09-20F0550, F0554, F0693, F0695, F0755, F0761, F0880, F0908Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely.D

Why was ALTA GARDENS CARE CENTER fined?

DateTypeAmount
2026-02-18Fine$8,278

How is ALTA GARDENS CARE CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.865524.51570
Total nursing staff turnover (%)20.436.7
Average number of residents per day117.687.9

Who owns ALTA GARDENS CARE CENTER, and what chain is it in?

ALTA GARDENS CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name ALTA CARE CENTER, LLC and belongs to the WINDSOR chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTBOLD QUAIL 3 OPERATIONS HOLDINGS, LLCsince 03/03/2025
5% OR GREATER INDIRECT OWNERSHIP INTERESTBOLD QUAIL 3 REALTY HOLDINGS, LLC, BOLD QUAIL 3, LLC, NEWGEN LLC, ROBIN, AARON, TRESS, AVROHOMsince 01/22/2024
CORPORATE OFFICERROBIN, AARON, TRESS, AVROHOMsince 02/28/2025
OPERATIONAL/MANAGERIAL CONTROLKIEU, TRIET, PACRIM, SWEET JEAN, SHAW, PAMELA, TRAN, ROGER, TRESS, AVROHOMsince 02/06/2026
ADP OF THE SNF13075 BLACKBIRD STREET PROPCO, LLC, 9560 PICO LLC, BOLD QUAIL 3 REALTY HOLDINGS, LLC, BOLD QUAIL 3, LLC, NEWGEN ADMINISTRATIVE SERVICES, LLC, NEWGEN LLC, PICO AR LLC, KIEU, TRIET, PACRIM, SWEET JEAN, ROBIN, AARON, SHAW, PAMELA, TRAN, ROGER, TRESS, AVROHOMsince 02/06/2026

Were you or a family member harmed at ALTA GARDENS CARE CENTER?