CARMEL HILLS CARE CENTER
Certified for Medicare and Medicaid since 1971-12-31, CARMEL HILLS CARE CENTER is a 99-bed nursing home in MONTEREY, California, averaging 95.8 residents a day.
Has CARMEL HILLS CARE CENTER been cited for violations?
CMS lists 39 health-inspection deficiencies for CARMEL HILLS CARE CENTER since 2022-03-28, 22 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-04-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-17 | F0732, F0801, F0812 | Post nurse staffing information every day. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2026-04-17 | F0550, F0578, F0605, F0688, F0698, F0755, F0757, F0804 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2026-04-17 | F0552, F0689, F0692, F0730, F0759, F0761, F0880, F0921 | Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Observe each nurse aide's job performance and give regular training. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2024-12-19 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | F |
| 2024-12-19 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2022-03-28 | F0801, F0802, F0812, F0880 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | F |
| 2022-03-28 | F0582, F0604, F0755, F0761, F0803, F0808, F0883, F0908 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Keep all essential equipment working safely. | E |
| 2022-03-28 | F0554, F0692, F0726, F0881, F0888 | Allow residents to self-administer drugs if determined clinically appropriate. / Provide enough food/fluids to maintain a resident's health. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Implement a program that monitors antibiotic use. / Ensure staff are vaccinated for COVID-19 | D |
How is CARMEL HILLS CARE CENTER staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.32044 | 4.51570 |
| Total nursing staff turnover (%) | 31.6 | 36.7 |
| Average number of residents per day | 95.8 | 87.9 |
Who owns CARMEL HILLS CARE CENTER?
CARMEL HILLS CARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name PATER DIGNITAS INC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | BOWERSOX, KIM, BOWERSOX, ROBERT | since 10/30/2004 |
| CONTRACTED MANAGING EMPLOYEE | HELENIUS, MIKKO | since 06/01/2010 |
| W-2 MANAGING EMPLOYEE | BOWERSOX, KIM, BOWERSOX, ROBERT, DORSEY, CAROLE | since 06/06/2014 |
| OPERATIONAL/MANAGERIAL CONTROL | TUBERA, MELANIE | since 04/01/2014 |
Were you or a family member harmed at CARMEL HILLS CARE CENTER?