NORTHBROOK HEALTHCARE CENTER
NORTHBROOK HEALTHCARE CENTER is a 70-bed nursing home in WILLITS, California. CMS has certified it for Medicare and Medicaid since 1973-04-01. It averages 38.3 residents a day.
What harm was found in the violations cited at NORTHBROOK HEALTHCARE CENTER?
CMS lists 25 health-inspection deficiencies for NORTHBROOK HEALTHCARE CENTER since 2023-03-27, 11 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-30.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-30 | F0804, F0812, F0925 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2026-01-30 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E |
| 2026-01-30 | F0656, F0677, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program. | D |
| 2025-12-29 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2025-04-10 | F0759, F0842 | Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-03-05 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | G |
| 2023-03-27 | F0761, F0801, F0802, F0803, F0812, F0882, F0919 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. / Make sure that a working call system is available in each resident's bathroom and bathing area. | F |
| 2023-03-27 | F0755, F0804, F0865, F0880 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program. | E |
| 2023-03-27 | F0609, F0657, F0847 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
Why was NORTHBROOK HEALTHCARE CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2025-03-05 | Fine | $9,295 |
How is NORTHBROOK HEALTHCARE CENTER staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.03737 | 4.51570 |
| Total nursing staff turnover (%) | 42.4 | 36.7 |
| Average number of residents per day | 38.3 | 87.9 |
Who owns NORTHBROOK HEALTHCARE CENTER, and what chain is it in?
NORTHBROOK HEALTHCARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name ENSIGN WILLITS LLC and belongs to the THE ENSIGN GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | GAMBLE, SHAWNDEE, RAO, SEEMA | since 04/01/2024 |
| CORPORATE OFFICER | BURNAM, SOON, KEETCH, CHAD, WILLITS, ADAM | since 01/30/2006 |
| OPERATIONAL/MANAGERIAL CONTROL | TWOMAGNETS LLC, GAMBLE, SHAWNDEE, RAO, SEEMA | since 04/01/2024 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | PORT, BARRY | since 07/11/2025 |
| ADP OF THE SNF | CARETRUST GP LLC, CARETRUST REIT INC, CTR PARTNERSHIP LP, ENSIGN SERVICES INC, TWOMAGNETS LLC, WILLITS HEALTH HOLDINGS LLC, GAMBLE, SHAWNDEE, RAO, SEEMA | since 04/01/2024 |
Were you or a family member harmed at NORTHBROOK HEALTHCARE CENTER?