NOVATO HEALTHCARE CENTER

CMS abuse icon · Marin · CA · For profit - Individual · 181 certified beds · CCN 555844 · NOVATO HEALTHCARE CENTER LLC


NOVATO HEALTHCARE CENTER operates 181 certified beds in NOVATO, California. Its Medicare and Medicaid certification dates to 2007-10-31. It averages 172.7 residents a day.

What harm was found in the violations cited at NOVATO HEALTHCARE CENTER?

CMS lists 100 health-inspection deficiencies for NOVATO HEALTHCARE CENTER since 2021-04-23, 80 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-17.

Survey dateTagDeficiencySeverity
2026-06-17F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2026-06-17F0552, F0580, F0605, F0689Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-06-04F0609, F0684Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-05-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-04-16F0677, F0842Provide care and assistance to perform activities of daily living for any resident who is unable. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-03-25F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D
2025-12-31F0600, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-12-03F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2025-11-20F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-11-13F0802, F0804, F0812Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-11-13F0550, F0578, F0759, F0761, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2025-11-13F0558, F0677, F0679, F0686, F0692, F0697, F0726, F0757, F0760, F0908, F0919Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Keep all essential equipment working safely. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2025-09-08F0760Ensure that residents are free from significant medication errors.G
2025-09-08F0580, F0790Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide routine and 24-hour emergency dental care for each resident.D
2025-08-28F0600, F0645Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / PASARR screening for Mental disorders or Intellectual DisabilitiesD
2025-08-20F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-08-08F0760, F0842Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-07-18F0895Have a Compliance and Ethics Program.F
2025-07-09F0677, F0690, F0919Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2025-07-03F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-05-19F0725, F0760, F0940Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that residents are free from significant medication errors. / Develop, implement, and/or maintain an effective training program for all new and existing staff members.F
2025-05-19F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-05-14F0607, F0655, F0926Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Have policies on smoking.E
2025-05-14F0580, F0677Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-05-01F0550, F0609Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-04-25F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-04-23F0825Provide or get specialized rehabilitative services as required for a resident.D
2025-03-05F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D
2025-02-24F0658, F0838Ensure services provided by the nursing facility meet professional standards of quality. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.F
2025-01-09F0600, F0609, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2024-09-05F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.D
2024-09-04F0760Ensure that residents are free from significant medication errors.E
2024-07-17F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-01-11F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-01-11F0578, F0583, F0656, F0676, F0686, F0689Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Keep residents' personal and medical records private and confidential. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-10-25F0790Provide routine and 24-hour emergency dental care for each resident.D
2023-10-09F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2023-09-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2021-04-23F0550, F0584, F0600, F0656, F0677, F0679, F0695, F0725, F0741, F0755, F0812, F0842, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide safe and appropriate respiratory care for a resident when needed. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.E
2021-04-23F0623, F0641, F0658, F0689, F0690, F0825, F0865Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide or get specialized rehabilitative services as required for a resident. / Have a plan that describes the process for conducting QAPI and QAA activities.D

Why was NOVATO HEALTHCARE CENTER fined 2 times?

DateTypeAmount
2025-08-08Fine$17,624
2025-04-23Fine$72,864

Has NOVATO HEALTHCARE CENTER had payment denied by Medicare?

Payment denial startLength in days
2025-05-2370

How is NOVATO HEALTHCARE CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.987474.51570
Average number of residents per day172.787.9

Who owns NOVATO HEALTHCARE CENTER?

NOVATO HEALTHCARE CENTER is registered with CMS as For profit - Individual, operates under the legal business name NOVATO HEALTHCARE CENTER LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTASRU LLCsince 06/15/2007
OPERATIONAL/MANAGERIAL CONTROLCORPORATE INTERFACE SERVICES LLC, ROCKPORT ADMINISTRATIVE SERVICES, LLC, KAUR, GURBINDER, RECHNITZ, SHLOMO, SOCKELL, MARKsince 01/01/2019
ADP OF THE SNFCORPORATE INTERFACE SERVICES LLC, ROCKPORT ADMINISTRATIVE SERVICES, LLC, KAUR, GURBINDER, RECHNITZ, SHLOMO, SOCKELL, MARKsince 01/01/2019

Were you or a family member harmed at NOVATO HEALTHCARE CENTER?