WHITTIER HILLS HEALTH CARE CTR
Certified for Medicare and Medicaid since 1971-12-31, WHITTIER HILLS HEALTH CARE CTR is a 160-bed nursing home in WHITTIER, California, averaging 154.0 residents a day.
Has WHITTIER HILLS HEALTH CARE CTR been cited for violations?
CMS lists 74 health-inspection deficiencies for WHITTIER HILLS HEALTH CARE CTR, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-06-09.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-09 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2026-04-16 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2026-03-26 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| 2026-02-26 | F0578, F0641, F0732, F0812, F0850, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Post nurse staffing information every day. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Hire a qualified full-time social worker in a facility with more than 120 beds. / Provide and implement an infection prevention and control program. | E |
| 2026-02-26 | F0550, F0558, F0572, F0580, F0628, F0640, F0686, F0688, F0692, F0697, F0757, F0849, F0908, F0919 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Give residents a notice of rights, rules, services and charges. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Keep all essential equipment working safely. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2026-01-08 | F0558, F0755 | Reasonably accommodate the needs and preferences of each resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-12-16 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-11-25 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2025-11-13 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| 2025-11-13 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-04-18 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-01-10 | F0550, F0558, F0638, F0656, F0689, F0695, F0755, F0812, F0867, F0880, F0921 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Assure that each resident’s assessment is updated at least once every 3 months. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-01-10 | F0578, F0636, F0658, F0684, F0688, F0692, F0926 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Have policies on smoking. | D |
| 2025-01-10 | F0574, F0577 | The resident has the right to receive notices in a format and a language he or she understands. / Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B |
| 2024-01-11 | F0686, F0688, F0695, F0755, F0757, F0760, F0761, F0867 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| 2024-01-11 | F0550, F0580, F0584, F0604, F0644, F0656, F0657, F0684, F0697, F0809, F0812, F0825 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide or get specialized rehabilitative services as required for a resident. | D |
| 2023-10-26 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D |
| 2023-10-25 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2023-09-15 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2023-08-03 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
How is WHITTIER HILLS HEALTH CARE CTR staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.26246 | 4.51570 |
| Total nursing staff turnover (%) | 36.2 | 36.7 |
| Average number of residents per day | 154.0 | 87.9 |
Who owns WHITTIER HILLS HEALTH CARE CTR, and what chain is it in?
WHITTIER HILLS HEALTH CARE CTR is registered with CMS as For profit - Limited Liability company, operates under the legal business name ENSIGN WHITTIER EAST LLC and belongs to the THE ENSIGN GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | FLAGSTONE HEALTHCARE SOUTH LLC | since 02/01/2006 |
| INDIRECT OWNERSHIP INTEREST | THE ENSIGN GROUP INC | since 01/30/2006 |
| MANAGING CONTROL - GOVERNING BODY | KIM, JESSE, MAGUIRE, MICHAEL | since 04/01/2025 |
| CORPORATE DIRECTOR | PORT, BARRY | since 01/22/2015 |
| CORPORATE OFFICER | BURNAM, SOON, KEETCH, CHAD, WILLITS, ADAM | since 01/01/2014 |
| OPERATIONAL/MANAGERIAL CONTROL | KIM, JESSE, MAGUIRE, MICHAEL | since 04/01/2025 |
| ADP OF THE SNF | BOGARDUS HEALTH HOLDINGS LLC, CARETRUST GP LLC, CARETRUST REIT INC, CTR PARTNERSHIP LP, ENSIGN SERVICES INC, KIM, JESSE, MAGUIRE, MICHAEL | since 04/01/2025 |
Were you or a family member harmed at WHITTIER HILLS HEALTH CARE CTR?