WEST HILLS HEALTH AND REHABILITATION CENTER

Los Angeles · CA · For profit - Limited Liability company · LONGWOOD MANAGEMENT CORPORATION chain · 145 certified beds · CCN 056133 · CANOGA HEALTHCARE LLC


WEST HILLS HEALTH AND REHABILITATION CENTER operates 145 certified beds in CANOGA PARK, California. Its Medicare and Medicaid certification dates to 1974-03-01. It averages 138.2 residents a day.

What harm was found in the violations cited at WEST HILLS HEALTH AND REHABILITATION CENTER?

CMS lists 121 health-inspection deficiencies for WEST HILLS HEALTH AND REHABILITATION CENTER since 2022-04-08, 104 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-02-04.

Survey dateTagDeficiencySeverity
2026-02-04F0554Allow residents to self-administer drugs if determined clinically appropriate.D
2026-01-13F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.D
2025-12-23F0607, F0609Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-12-22F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.E
2025-12-22F0732Post nurse staffing information every day.D
2025-12-04F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-11-25F0580, F0880Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide and implement an infection prevention and control program.D
2025-11-24F0550, F0585, F0697Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide safe, appropriate pain management for a resident who requires such services.D
2025-10-01F0645PASARR screening for Mental disorders or Intellectual DisabilitiesD
2025-08-29F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.J
2025-08-14F0550, F0755Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2025-07-18F0656, F0657, F0688, F0698, F0803, F0804, F0812, F0814, F0837, F0842, F0880, F0908, F0925Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2025-07-18F0558, F0578, F0604, F0628, F0644, F0689, F0695, F0847Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D
2025-07-18F0640, F0911Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.B
2025-06-13F0555, F0557, F0559Honor the resident's right to choose his or her attending physician. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.D
2025-05-08F0770Provide timely, quality laboratory services/tests to meet the needs of residents.D
2025-04-29F0692, F0770Provide enough food/fluids to maintain a resident's health. / Provide timely, quality laboratory services/tests to meet the needs of residents.D
2025-04-24F0558, F0745Reasonably accommodate the needs and preferences of each resident. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2025-04-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-04-16F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-04-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-03-26F0806, F0880, F0921Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2025-03-20F0623, F0690, F0711Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.D
2025-01-24F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-01-24F0684, F0692, F0825Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide or get specialized rehabilitative services as required for a resident.D
2024-12-11F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-11-08F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2024-09-30F0558, F0689Reasonably accommodate the needs and preferences of each resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-08-08F0656, F0812, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-08-08F0550, F0578, F0583, F0604, F0658, F0684, F0690, F0756, F0761Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Keep residents' personal and medical records private and confidential. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-08-08F0641, F0911Ensure each resident receives an accurate assessment. / Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.B
2024-07-17F0585, F0609, F0641, F0656, F0711Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.D
2024-05-20F0580, F0656, F0690, F0740, F0745Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2024-05-07F0567Honor the resident's right to manage his or her financial affairs.D
2024-04-18F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-04-10F0880Provide and implement an infection prevention and control program.D
2024-03-29F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D
2024-03-20F0552, F0842Ensure that residents are fully informed and understand their health status, care and treatments. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2024-03-20F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D
2024-01-31F0583Keep residents' personal and medical records private and confidential.D
2023-11-27F0684, F0745Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2023-08-31F0757, F0760, F0773, F0880Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Provide and implement an infection prevention and control program.D
2023-08-08F0755, F0761Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2022-04-08F0578, F0689, F0755, F0880Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide and implement an infection prevention and control program.E
2022-04-08F0550, F0585, F0607, F0609, F0657, F0676, F0684, F0690, F0697, F0756, F0812, F0921Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2022-04-08F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.B

Why was WEST HILLS HEALTH AND REHABILITATION CENTER fined 2 times?

DateTypeAmount
2025-08-14Fine$19,231
2025-03-20Fine$20,280

Has WEST HILLS HEALTH AND REHABILITATION CENTER had payment denied by Medicare more than once?

Payment denial startLength in days
2026-02-243
2025-09-3045
2025-05-1416

How is WEST HILLS HEALTH AND REHABILITATION CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.067944.51570
Total nursing staff turnover (%)31.436.7
Average number of residents per day138.287.9

Who owns WEST HILLS HEALTH AND REHABILITATION CENTER, and what chain is it in?

WEST HILLS HEALTH AND REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name CANOGA HEALTHCARE LLC and belongs to the LONGWOOD MANAGEMENT CORPORATION chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTFRIEDMAN FAMILY TRUST, IRA D FRIEDMAN 1991 TRUST, LEHMANN FAMILY 1991 TRUST, THE KLAVAN FAMILY TRUST, THE TZIPPY FRIEDMAN NOTIS 1990 TRUSTsince 06/30/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTKLAVAN, RACHELsince 06/30/2023
W-2 MANAGING EMPLOYEEBELLANTUONI, GEMMAsince 06/06/2022
CORPORATE DIRECTORFRIEDMAN, IRA, KLAVAN, RACHELsince 06/30/2023
CORPORATE OFFICERFRIEDMAN, IRAsince 06/30/2023

Were you or a family member harmed at WEST HILLS HEALTH AND REHABILITATION CENTER?