VALLEY PALMS CARE CENTER

Los Angeles · CA · For profit - Limited Liability company · CAMBRIDGE HEALTHCARE SERVICES chain · 99 certified beds · CCN 055287 · 13400 SHERMAN WAY LLC


VALLEY PALMS CARE CENTER operates 99 certified beds in N HOLLYWOOD, California. Its Medicare and Medicaid certification dates to 1973-01-01. It averages 92.1 residents a day.

What harm was found in the violations cited at VALLEY PALMS CARE CENTER?

CMS lists 116 health-inspection deficiencies for VALLEY PALMS CARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-18.

Survey dateTagDeficiencySeverity
2026-05-18F0552Ensure that residents are fully informed and understand their health status, care and treatments.D
2026-05-08F0809, F0812, F0814Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly.F
2026-05-08F0577, F0584, F0656, F0658, F0689, F0700, F0730, F0760, F0761, F0803, F0804, F0808, F0908Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Observe each nurse aide's job performance and give regular training. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Keep all essential equipment working safely.E
2026-05-08F0558, F0578, F0602, F0605, F0609, F0645, F0657, F0686, F0695, F0697, F0698, F0755, F0759, F0842, F0880, F0881, F0883, F0887, F0925Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Protect each resident from the wrongful use of the resident's belongings or money. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2026-04-21F0607, F0609, F0656Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-02-13F0610, F0684Respond appropriately to all alleged violations. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-12-19F0600, F0697, F0755Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2025-09-05F0609, F0684Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-05-01F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.E
2025-05-01F0550, F0656Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-02-26F0550, F0690Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2025-02-06F0580, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-01-22F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.J
2025-01-22F0550, F0686, F0698, F0755, F0803, F0804, F0812, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2025-01-22F0552, F0558, F0656, F0677, F0684, F0689, F0761Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-11-27F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-09-24F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-09-04F0584, F0745Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2024-08-09F0580, F0656, F0755Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-07-16F0624, F0837, F0842Prepare residents for a safe transfer or discharge from the nursing home. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-04-25F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.E
2024-04-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-02-18F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-02-18F0656, F0760, F0761, F0812, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-02-18F0550, F0554, F0558, F0578, F0604, F0655, F0686, F0690, F0694, F0695, F0806, F0842, F0849, F0881, F0883, F0908Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Keep all essential equipment working safely.D
2024-02-01F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2024-02-01F0658, F0755Ensure services provided by the nursing facility meet professional standards of quality. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2023-11-27F0686, F0880Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide and implement an infection prevention and control program.D
2023-10-25F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2023-10-25F0550, F0558, F0583, F0661Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Keep residents' personal and medical records private and confidential. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.D
2023-08-24F0732Post nurse staffing information every day.D
2023-08-23F0684, F0732Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Post nurse staffing information every day.D

Why was VALLEY PALMS CARE CENTER fined 2 times?

DateTypeAmount
2025-01-22Fine$17,332
2024-02-18Fine$16,349

Has VALLEY PALMS CARE CENTER had payment denied by Medicare?

Payment denial startLength in days
2024-03-195

How is VALLEY PALMS CARE CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.204074.51570
Total nursing staff turnover (%)29.936.7
Average number of residents per day92.187.9

Who owns VALLEY PALMS CARE CENTER, and what chain is it in?

VALLEY PALMS CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name 13400 SHERMAN WAY LLC and belongs to the CAMBRIDGE HEALTHCARE SERVICES chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTWIN WIN ENTERPRISES, LLC, WOLFF LIVING TRUST DTD 03/09/2000, DEUTSCH, BARUCH, LATT, MAUREENsince 01/01/1992
INDIRECT OWNERSHIP INTERESTTHE WINTNER LIVING TRUST DATED 7/08/1992, WINTNER, JACOBsince 01/01/1992
MANAGING CONTROL - GOVERNING BODYGORDILLO, FREDIE, MOORE, AMANDAsince 03/12/2024
OPERATIONAL/MANAGERIAL CONTROLCAMBRIDGE HEALTHCARE SERVICES LLC, BUTENKO, JULIE, CAPELA, HEIDI, DERDERIAN, EDMOND, GORDILLO, FREDIE, HASSELL, LANCE, LUTZ, LINDA, MOORE, AMANDA, PUNZALAN, ARLENE, SALAZAR, PAULINA, SMEDRA, IRA, WINTNER, JACOBsince 01/01/1992
ADP OF THE SNFCAMBRIDGE HEALTHCARE SERVICES LLC, IRA E SMEDRA LIVING TRUST, SHERMAN WAY REAL ESTATE COMPANY, LLC, SHERSHER LP, WIN WIN ENTERPRISES, LLC, BUTENKO, JULIE, CAPELA, HEIDI, DERDERIAN, EDMOND, GORDILLO, FREDIE, HASSELL, LANCE, LUTZ, LINDA, MOORE, AMANDA, SALAZAR, PAULINA, SMEDRA, IRA, WINTNER, JACOBsince 01/01/1992

Were you or a family member harmed at VALLEY PALMS CARE CENTER?