SOUTHLAND

CCN 555070 · SOUTHLAND MANAGMENT LLC · For profit - Limited Liability company · THE ENSIGN GROUP chain · 120 certified beds · Los Angeles · CA


SOUTHLAND is a 120-bed nursing home in NORWALK, California. CMS has certified it for Medicare and Medicaid since 1977-06-15. It averages 113.6 residents a day.

What harm was found in the violations cited at SOUTHLAND?

CMS lists 91 health-inspection deficiencies for SOUTHLAND, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-28.

Survey dateTagDeficiencySeverity
2026-05-28F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2026-05-07F0725, F0812, F0880Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2026-05-07F0550, F0552, F0558, F0578, F0605, F0644, F0656, F0690, F0755, F0756, F0761, F0802, F0813, F0921, F0925Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2026-03-13F0584, F0609, F0610Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2026-01-30F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.D
2025-12-17F0880Provide and implement an infection prevention and control program.F
2025-12-12F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2025-07-02F0684, F0697Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services.D
2025-03-14F0867, F0880, F0925Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2025-03-14F0550, F0554, F0558, F0585, F0600, F0609, F0610, F0656, F0677, F0684, F0688, F0690, F0698, F0726, F0759, F0760, F0761, F0812, F0842, F0881, F0883, F0887Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2025-03-14F0553, F0557, F0580, F0691, F0755, F0921Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2025-01-30F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-01-30F0755, F0865Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Have a plan that describes the process for conducting QAPI and QAA activities.E
2025-01-08F0695Provide safe and appropriate respiratory care for a resident when needed.D
2024-09-24F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.E
2024-09-05F0656, F0755Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-06-17F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.E
2024-05-13F0677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2024-03-29F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-03-29F0550, F0644, F0688, F0755, F0761, F0802, F0803, F0812, F0814Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly.E
2024-03-29F0558, F0656, F0756, F0880, F0921Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2024-01-26F0880Provide and implement an infection prevention and control program.D
2024-01-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-12-04F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2023-11-28F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-11-28F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-11-21F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2023-11-08F0880Provide and implement an infection prevention and control program.E
2023-11-08F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D

Why was SOUTHLAND fined 2 times?

DateTypeAmount
2025-01-08Fine$18,564
2024-03-29Fine$19,812

How is SOUTHLAND staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day4.400104.51570
Total nursing staff turnover (%)41.736.7
Average number of residents per day113.687.9

Who owns SOUTHLAND, and what chain is it in?

SOUTHLAND is registered with CMS as For profit - Limited Liability company, operates under the legal business name SOUTHLAND MANAGMENT LLC and belongs to the THE ENSIGN GROUP chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTFLAGSTONE HEALTHCARE SOUTH LLCsince 01/30/2006
INDIRECT OWNERSHIP INTERESTTHE ENSIGN GROUP INCsince 01/30/2006
MANAGING CONTROL - GOVERNING BODYMORRISON, JAMES, NGUYEN, HUNG MANHsince 03/13/2017
CORPORATE OFFICERBURNAM, SOON, KEETCH, CHAD, WILLITS, ADAMsince 01/01/2023
OPERATIONAL/MANAGERIAL CONTROL1-CALL STAFFING SERVICES, TWOMAGNETS LLC, MORRISON, JAMES, NGUYEN, HUNG MANHsince 03/13/2017
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFPORT, BARRYsince 07/11/2025
ADP OF THE SNFCARETRUST GP LLC, CARETRUST REIT INC, CTR PARTNERSHIP LP, ENSIGN SERVICES INC, SOUTHLAND MANAGEMENT, LLC, BURNAM, SOON, MORRISON, JAMES, NGUYEN, HUNG MANHsince 07/11/2025

Were you or a family member harmed at SOUTHLAND?