SANTA FE HEIGHTS HEALTHCARE CENTER, LLC

CMS abuse icon · Los Angeles · CA · For profit - Limited Liability company · CRYSTAL SOLORZANO chain · 99 certified beds · CCN 555732 · SANTA FE HEIGHTS HEALTHCARE CENTER LLC


SANTA FE HEIGHTS HEALTHCARE CENTER, LLC operates 99 certified beds in COMPTON, California. Its Medicare and Medicaid certification dates to 1998-11-06. It averages 91.7 residents a day.

What harm was found in the violations cited at SANTA FE HEIGHTS HEALTHCARE CENTER, LLC?

CMS lists 123 health-inspection deficiencies for SANTA FE HEIGHTS HEALTHCARE CENTER, LLC, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-10.

Survey dateTagDeficiencySeverity
2026-06-10F0552, F0580Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2026-04-15F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2026-02-09F0688, F0842Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2026-02-09F0551, F0552, F0558, F0578, F0604, F0656, F0676, F0684, F0685, F0689, F0690, F0695, F0700, F0755, F0757, F0759, F0803, F0847, F0880, F0919Give the resident's representative the ability to exercise the resident's rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2026-02-09F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2026-02-03F0627, F0657, F0689, F0745Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2025-11-18F0552, F0655Ensure that residents are fully informed and understand their health status, care and treatments. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD
2025-11-13F0580, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-07-21F0550, F0641, F0684Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-05-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-05-17F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-04-07F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2025-02-13F0813, F0880Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program.F
2025-02-13F0761, F0802, F0803, F0804, F0805, F0812Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-02-13F0550, F0552, F0558, F0580, F0600, F0609, F0610, F0641, F0645, F0656, F0677, F0688, F0689, F0695, F0755, F0759Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater.D
2025-02-13F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2025-02-06F0580, F0600, F0656Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-01-23F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-01-23F0658Ensure services provided by the nursing facility meet professional standards of quality.E
2025-01-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-01-02F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.G
2025-01-02F0657, F0684, F0689Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-12-04F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-11-20F0641, F0656, F0657, F0688Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D
2024-10-29F0697Provide safe, appropriate pain management for a resident who requires such services.D
2024-10-02F0552, F0656, F0657, F0758Ensure that residents are fully informed and understand their health status, care and treatments. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2024-08-23F0580, F0600, F0610Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations.D
2024-07-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2024-05-23F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2024-05-19F0602Protect each resident from the wrongful use of the resident's belongings or money.J
2024-04-02F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-03-27F0600, F0657Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-02-23F0802, F0812, F0814, F0912Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.F
2024-02-23F0686, F0761Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2024-02-23F0550, F0558, F0580, F0584, F0625, F0656, F0685, F0695, F0755, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Assist a resident in gaining access to vision and hearing services. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide and implement an infection prevention and control program.D
2023-11-22F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-10-30F0697Provide safe, appropriate pain management for a resident who requires such services.D
2023-10-28F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-10-12F0602Protect each resident from the wrongful use of the resident's belongings or money.D
2023-09-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-09-06F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2023-09-06F0580, F0656, F0684Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-08-15F0657, F0689Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D

Why was SANTA FE HEIGHTS HEALTHCARE CENTER, LLC fined 3 times?

DateTypeAmount
2025-05-17Fine$29,848
2025-01-02Fine$64,337
2024-05-19Fine$18,984

Has SANTA FE HEIGHTS HEALTHCARE CENTER, LLC had payment denied by Medicare?

Payment denial startLength in days
2025-02-2119

How is SANTA FE HEIGHTS HEALTHCARE CENTER, LLC staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.871174.51570
Total nursing staff turnover (%)27.836.7
Average number of residents per day91.787.9

Who owns SANTA FE HEIGHTS HEALTHCARE CENTER, LLC, and what chain is it in?

SANTA FE HEIGHTS HEALTHCARE CENTER, LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name SANTA FE HEIGHTS HEALTHCARE CENTER LLC and belongs to the CRYSTAL SOLORZANO chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTEXTENDED CARE INC, PACIFIC HEALTHCARE GROUP LLC, SFHCST LLCsince 08/15/2024
5% OR GREATER INDIRECT OWNERSHIP INTERESTCOHEN, RACHEL, DIONISIO, PAOLA, NGUYEN, JOHNsince 08/15/2024
CORPORATE OFFICERCOHEN, RACHELsince 08/15/2024
OPERATIONAL/MANAGERIAL CONTROLRENEW HEALTH CONSULTING SERVICES LLC, CHADHA, ARINDER, COHEN, RACHEL, MARTINEZ, GABRIELA, SHARMA, VATSALA, STRICKLAND, JANETsince 02/18/2026
ADP OF THE SNFELEOS HEALTH CARE, LLC, GATEWAYS REHABILITATION CENTER II LLC, RENEW HEALTH CONSULTING SERVICES LLC, CHADHA, ARINDER, MARTINEZ, GABRIELA, SHARMA, VATSALA, STRICKLAND, JANETsince 02/18/2026

Were you or a family member harmed at SANTA FE HEIGHTS HEALTHCARE CENTER, LLC?