ROYAL PALMS POST ACUTE

Los Angeles · CA · For profit - Limited Liability company · SERRANO GROUP chain · 140 certified beds · CCN 055899 · ROYAL PALMS POST ACUTE LLC


ROYAL PALMS POST ACUTE operates 140 certified beds in GLENDALE, California. Its Medicare and Medicaid certification dates to 1968-03-26. It averages 129.7 residents a day.

What harm was found in the violations cited at ROYAL PALMS POST ACUTE?

CMS lists 101 health-inspection deficiencies for ROYAL PALMS POST ACUTE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-06-01.

Survey dateTagDeficiencySeverity
2026-06-01F0825Provide or get specialized rehabilitative services as required for a resident.E
2026-06-01F0552, F0600, F0686, F0695, F0921Ensure that residents are fully informed and understand their health status, care and treatments. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2026-05-20F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-04-30F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-04-09F0814Dispose of garbage and refuse properly.F
2026-04-09F0578, F0725, F0805, F0812, F0813, F0880Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program.E
2026-04-09F0550, F0552, F0580, F0604, F0656, F0658, F0688, F0689, F0745, F0770, F0804, F0842, F0881, F0919Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Implement a program that monitors antibiotic use. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2026-03-10F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-02-25F0656, F0684Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-02-11F0880Provide and implement an infection prevention and control program.E
2026-02-03F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2025-12-30F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-12-30F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-12-23F0627, F0740Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D
2025-05-20F0880Provide and implement an infection prevention and control program.E
2025-04-08F0880Provide and implement an infection prevention and control program.E
2025-02-28F0814Dispose of garbage and refuse properly.F
2025-02-28F0558, F0645, F0656, F0657, F0676, F0677, F0686, F0695, F0755, F0842, F0921, F0926Reasonably accommodate the needs and preferences of each resident. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Have policies on smoking.D
2025-02-28F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2025-02-06F0580, F0656Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2024-10-18F0552Ensure that residents are fully informed and understand their health status, care and treatments.E
2024-09-04F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D
2024-06-25F0657, F0658, F0745Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide medically-related social services to help each resident achieve the highest possible quality of life.D
2024-05-13F0585, F0757Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure each resident’s drug regimen must be free from unnecessary drugs.D
2024-05-01F0580, F0698Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2024-04-17F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.J
2024-04-17F0609, F0755Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-03-20F0600, F0609Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-02-23F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.K
2024-02-23F0686, F0812Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-02-23F0558, F0585, F0602, F0609, F0656, F0657, F0677, F0745, F0755, F0761, F0801, F0880, F0919Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from the wrongful use of the resident's belongings or money. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2024-02-23F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B
2024-02-16F0624Prepare residents for a safe transfer or discharge from the nursing home.D
2024-01-31F0602Protect each resident from the wrongful use of the resident's belongings or money.D
2024-01-10F0550, F0656, F0684, F0686Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-01-04F0677, F0725Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D
2023-11-22F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D
2023-11-14F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-09-08F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D
2023-08-24F0558, F0697, F0842Reasonably accommodate the needs and preferences of each resident. / Provide safe, appropriate pain management for a resident who requires such services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

Why was ROYAL PALMS POST ACUTE fined 2 times?

DateTypeAmount
2024-04-17Fine$45,767
2024-01-04Fine$34,213

Has ROYAL PALMS POST ACUTE had payment denied by Medicare more than once?

Payment denial startLength in days
2024-05-1615
2024-03-2317

How is ROYAL PALMS POST ACUTE staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.970984.51570
Total nursing staff turnover (%)30.336.7
Average number of residents per day129.787.9

Who owns ROYAL PALMS POST ACUTE, and what chain is it in?

ROYAL PALMS POST ACUTE is registered with CMS as For profit - Limited Liability company, operates under the legal business name ROYAL PALMS POST ACUTE LLC and belongs to the SERRANO GROUP chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPALMS LICENSEE 3 LLCsince 01/01/2016
5% OR GREATER INDIRECT OWNERSHIP INTERESTBIN MENDEL LLC, BL CALI PARTNERS LLC, JS FENTON LLC, RGF CONSULTING LLC, SERRANO GROUP LLC, SERRANO PARTNERS LLC, YAAME LLC, FENSTERMAN, HOWARD, FENSTERMAN, JORDAN, FENSTERMAN, ROBERT, JACOBS, DOV, LEIBSON, STACI, TAUB, JUDAHsince 01/01/2016
CORPORATE OFFICERJACOBS, DOVsince 01/01/2016
OPERATIONAL/MANAGERIAL CONTROLPALMS LICENSEE 3 LLC, TER OGANESYAN, LUSINEsince 01/01/2016

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