PALAZZO POST ACUTE
PALAZZO POST ACUTE is a 99-bed nursing home in LOS ANGELES, California. CMS has certified it for Medicare and Medicaid since 1975-02-04. It averages 90.9 residents a day.
What harm was found in the violations cited at PALAZZO POST ACUTE?
CMS lists 45 health-inspection deficiencies for PALAZZO POST ACUTE since 2020-01-24, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-25.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-25 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| 2026-05-29 | F0557, F0584, F0880 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide and implement an infection prevention and control program. | D |
| 2026-03-12 | F0729 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D |
| 2025-12-16 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-09-16 | F0600, F0689 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-06-17 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-06-05 | F0755, F0812, F0880 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-06-05 | F0552, F0657, F0677, F0689, F0690, F0693 | Ensure that residents are fully informed and understand their health status, care and treatments. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| 2025-04-21 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-11-12 | F0732 | Post nurse staffing information every day. | D |
| 2024-07-18 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-06-26 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-05-09 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2024-04-25 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-03-29 | F0567 | Honor the resident's right to manage his or her financial affairs. | D |
| 2023-11-21 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| 2021-10-21 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2021-10-21 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2021-10-21 | F0558, F0584, F0641, F0658, F0685, F0836, F0842, F0921 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2020-01-24 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2020-01-24 | F0583, F0656, F0661, F0685, F0690, F0726, F0732, F0758 | Keep residents' personal and medical records private and confidential. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Post nurse staffing information every day. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
How is PALAZZO POST ACUTE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.15058 | 4.51570 |
| Total nursing staff turnover (%) | 30.3 | 36.7 |
| Average number of residents per day | 90.9 | 87.9 |
Who owns PALAZZO POST ACUTE, and what chain is it in?
PALAZZO POST ACUTE is registered with CMS as For profit - Limited Liability company, operates under the legal business name SERRANO HEALTHCARE LLC and belongs to the SERRANO GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | SERRANO LICENSEE 1 LLC | since 01/01/2016 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | BIN MENDEL LLC, BL CALI PARTNERS LLC, JS FENTON LLC, RGF CONSULTING LLC, SERRANO GROUP LLC, SERRANO PARTNERS LLC, YAAME LLC, FENSTERMAN, HOWARD, FENSTERMAN, JORDAN, FENSTERMAN, ROBERT, JACOBS, DOV, LEIBSON, STACI, TAUB, JUDAH | since 01/01/2016 |
| CORPORATE OFFICER | JACOBS, DOV | since 01/01/2016 |
| OPERATIONAL/MANAGERIAL CONTROL | SERRANO LICENSEE 1 LLC, CUARESMA, ROLANDO | since 01/01/2016 |