PACIFIC PALMS HEALTHCARE
PACIFIC PALMS HEALTHCARE is a 133-bed nursing home in LONG BEACH, California. CMS has certified it for Medicare and Medicaid since 1970-03-06. It averages 116.3 residents a day.
What harm was found in the violations cited at PACIFIC PALMS HEALTHCARE?
CMS lists 67 health-inspection deficiencies for PACIFIC PALMS HEALTHCARE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-08.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-08 | F0690, F0842 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-12-30 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-11-21 | F0558, F0604, F0656, F0658, F0688, F0690, F0693, F0695, F0726, F0802, F0804, F0808, F0812, F0842, F0880, F0887 | Reasonably accommodate the needs and preferences of each resident. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2025-11-21 | F0552, F0580, F0605, F0641, F0657, F0676, F0694, F0745, F0757, F0805, F0847, F0849 | Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| 2025-06-06 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2025-05-30 | F0880 | Provide and implement an infection prevention and control program. | D |
| 2024-10-10 | F0578, F0641, F0657, F0692, F0802, F0803, F0812, F0881 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. | E |
| 2024-10-10 | F0685, F0755, F0756, F0757, F0758, F0847 | Assist a resident in gaining access to vision and hearing services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
| 2023-11-07 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| 2023-10-06 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-10-06 | F0550, F0604, F0645, F0676, F0761, F0812, F0908, F0947 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Keep all essential equipment working safely. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E |
| 2023-10-06 | F0578, F0582, F0644, F0656, F0657, F0687, F0755, F0757, F0804, F0810 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate foot care. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
Why was PACIFIC PALMS HEALTHCARE fined?
| Date | Type | Amount |
|---|---|---|
| 2023-10-06 | Fine | $19,475 |
How is PACIFIC PALMS HEALTHCARE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.24904 | 4.51570 |
| Total nursing staff turnover (%) | 26.7 | 36.7 |
| Average number of residents per day | 116.3 | 87.9 |
Who owns PACIFIC PALMS HEALTHCARE, and what chain is it in?
PACIFIC PALMS HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name PACIFIC PALMS HEALTHCARE LLC and belongs to the CHARIS TRUST DTD 12/22/16 chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | KANESHIRO, BRANDIE, MARTINEZ, MARIA ELIZABETH | since 12/01/2006 |
| DIRECT OWNERSHIP INTEREST | CHARIS TR DTD 12/22/2016 | since 12/22/2016 |
| MANAGING CONTROL - GOVERNING BODY | DAVID, EMMANUEL, DEL ROSARIO, EVELYN | since 01/01/2019 |
| CORPORATE OFFICER | STEVE, DENISE | since 07/01/2022 |
| OPERATIONAL/MANAGERIAL CONTROL | ALEGRE, NESTOR, WAN, CHOK | since 05/01/2023 |
| ADP OF THE SNF | ALEGRE, NESTOR, WAN, CHOK | since 10/15/2020 |
Were you or a family member harmed at PACIFIC PALMS HEALTHCARE?