NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC
NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC is a 99-bed nursing home in NORWALK, California. CMS has certified it for Medicare and Medicaid since 1996-05-09. It averages 93.2 residents a day.
What harm was found in the violations cited at NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC?
CMS lists 80 health-inspection deficiencies for NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC since 2021-07-16, 63 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-02.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-02 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2026-05-21 | F0628, F0842 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-12-23 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-08-21 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| 2025-07-18 | F0755, F0759, F0760, F0812 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-07-18 | F0552, F0553, F0559, F0605, F0641, F0656, F0657, F0677, F0684, F0689, F0690, F0693, F0695, F0698, F0726, F0880 | Ensure that residents are fully informed and understand their health status, care and treatments. / Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide and implement an infection prevention and control program. | D |
| 2025-07-14 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-04-04 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-11-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-11-27 | F0726, F0908 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Keep all essential equipment working safely. | D |
| 2024-10-23 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-09-23 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2024-09-20 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | J |
| 2024-09-20 | F0580, F0656 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G |
| 2024-09-20 | F0741, F0865 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Have a plan that describes the process for conducting QAPI and QAA activities. | F |
| 2024-09-03 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| 2024-08-22 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
| 2024-08-08 | F0755, F0760 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. | E |
| 2024-07-26 | F0812, F0947 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F |
| 2024-07-26 | F0558, F0655, F0697 | Reasonably accommodate the needs and preferences of each resident. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide safe, appropriate pain management for a resident who requires such services. | E |
| 2024-07-26 | F0684, F0693, F0756, F0757, F0761, F0847 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
| 2024-05-28 | F0689, F0745, F0921 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2024-05-28 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-02-01 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D |
| 2023-10-26 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2023-10-26 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2023-09-25 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2023-09-15 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-08-24 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2021-07-16 | F0550, F0565, F0641, F0697, F0755, F0759, F0761, F0849, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure each resident receives an accurate assessment. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program. | E |
| 2021-07-16 | F0558, F0656, F0689, F0692, F0726, F0757, F0758, F0812 | Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Why was NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC fined 3 times?
| Date | Type | Amount |
|---|---|---|
| 2025-07-14 | Fine | $14,768 |
| 2024-11-27 | Fine | $10,033 |
| 2024-07-26 | Fine | $47,993 |
How is NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.16458 | 4.51570 |
| Average number of residents per day | 93.2 | 87.9 |
Who owns NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC, and what chain is it in?
NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC is registered with CMS as For profit - Corporation, operates under the legal business name NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC and belongs to the PACIFIC HEALTHCARE HOLDINGS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PACIFIC HEALTHCARE HOLDINGS, INC. | since 08/01/2007 |
| OPERATIONAL/MANAGERIAL CONTROL | CORPORATE INTERFACE SERVICES LLC, ROCKPORT ADMINISTRATIVE SERVICES, LLC, MARROQUIN, JAZMIN, RECHNITZ, SHLOMO, SUH, JOON | since 03/14/2025 |
| ADP OF THE SNF | CORPORATE INTERFACE SERVICES LLC, ROCKPORT ADMINISTRATIVE SERVICES, LLC, MARROQUIN, JAZMIN, RECHNITZ, SHLOMO, SUH, JOON | since 03/14/2025 |
Were you or a family member harmed at NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC?